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The Wool Company Reviews

Rated
Exceptional
Service
4.9
/5
Product
4.9
/5

5

4

3

2

1

875

25

7

3

4

914

ratings over the past year

Displaying all 10,773 reviews
Trusted Customer
11 years ago
Date of purchase: 12/11/2012
Web site poor, I had to telephone to ask if I had ordered after three attempts. Thereafter good.
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Trusted Customer
11 years ago
Date of purchase: 09/11/2012
I ordered a shawl for my grandaughters christening , it was dispatched on the same day of ordering. It is of excellent quality, very pretty and delicate. Something to treasure .
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Trusted Customer
11 years ago
Date of purchase: 10/11/2012
Quick despatch and excellent quality
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Trusted Customer
11 years ago
Date of purchase: 12/11/2012
prompt, spot on
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Trusted Customer
11 years ago
Date of purchase: 12/11/2012
However, I do think that the postage prie to France was a bit over the top. A mohair blanket is NOT that heavy to warrant such an amount.
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Trusted Customer
11 years ago
Date of purchase: 12/11/2012
Easy to deal with.
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Trusted Customer
11 years ago
Date of purchase: 11/11/2012
Very good service
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Trusted Customer
11 years ago
Date of purchase: 11/11/2012
Incredibly speedy service and beautiful product which my daughter is dying to use when her baby arrives in December.
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Trusted Customer
11 years ago
Date of purchase: 11/11/2012
Slight hick-up, but more than made up for it, promptly and perfect customer service. Thank you.
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Trusted Customer
11 years ago
Date of purchase: 11/11/2012
Excellent service- quick and straight forward.
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About The Wool Company
We have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products (See our 'Why Use Wool?' facts at the bottom of each web page) and it is our mission to share our belief with the rest of the world that cares to listen.
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Higher Hill Farm, Cardinham, Bodmin, Cornwall, PL30 4EG, United Kingdom
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Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

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About The Wool Company
We have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products (See our 'Why Use Wool?' facts at the bottom of each web page) and it is our mission to share our belief with the rest of the world that cares to listen.