The service is prompt. The products are well packaged. Would have no hesitation in recommending this company.
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Trusted Customer
11 years ago
Date of purchase: 25/10/2012
Garment arrived very promptly. Thanks
Product reviews
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Trusted Customer
11 years ago
Date of purchase: 25/10/2012
As usual, service is very good.
Product reviews
My fault for not reading the description properly I expect. These rugs ,though very nice are 70% acrylic, 30% mohair. So not strictly " mohair knee rugs".
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Trusted Customer
11 years ago
Date of purchase: 23/10/2012
The delivery was lovely and quick, and the pillow turned up well protected and packaged.
Product reviews
Very comfortable, fits around your head nicely and suitably supportive
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Trusted Customer
11 years ago
Date of purchase: 23/10/2012
Your website is excellent straight forward to navigate around & very informative. My order arrive promptly within a couple of days. I will most certainly be returnig again for Christmas presents!
Product reviews
High quality product unfortunately the colour of the rug wasn't ideal.
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Trusted Customer
11 years ago
Date of purchase: 25/10/2012
Fast delivery and great quality products. Would definitely recommend and use again.
Product reviews
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Trusted Customer
11 years ago
Date of purchase: 24/10/2012
The lamb skin was sent to the wrong address resulting in the newborn babe & her very tired parents not benefiting from the therapeutic effects of lamb skin. The call back took 5 days!!! So a whole wee
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The Wool Company
The Wool Company
11 years ago
Thank you for your review.
I am really sorry that this went to the wrong address. I see that the order was placed over the phone and that the delivery address was subsequently changed/corrected but this was not picked up in time for the dispatch. This is a training issue which we have now addressed. I apologise for the inconvenience and hope you will give us a second chance.
I wish you luck in your Doula training - a true vocation!
Product reviews
Lovely lambskin, size good not washed yet but pleasure tainted by poor delivery service.
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Trusted Customer
11 years ago
Date of purchase: 24/10/2012
sent e-mail last week
Product reviews
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Trusted Customer
11 years ago
Date of purchase: 10/10/2012
Brilliant website - so much to look at! Will recommend to friends and family. Excellent delivery service.
Product reviews
Just the right size, colour unique and good quality.
We have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products (See our 'Why Use Wool?' facts at the bottom of each web page) and it is our mission to share our belief with the rest of the world that cares to listen.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products (See our 'Why Use Wool?' facts at the bottom of each web page) and it is our mission to share our belief with the rest of the world that cares to listen.