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The Wool Company Reviews

Rated
Exceptional
Service
4.9
/5
Product
4.9
/5

5

4

3

2

1

875

25

7

3

4

914

ratings over the past year

Displaying all 10,765 reviews
Trusted Customer
12 years ago
Date of purchase: 31/08/2012
Excellent
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Trusted Customer
12 years ago
Date of purchase: 26/08/2012
A good clear website offering you as much information as you require, but not so much that you get overwhelmed. A very responsive and friendly consultant on the phone who spoke clearly, was enthusiast
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Trusted Customer
12 years ago
Date of purchase: 24/08/2012
very good
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Trusted Customer
12 years ago
Date of purchase: 28/08/2012
Good website and a good selection of products.
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Trusted Customer
12 years ago
Date of purchase: 29/08/2012
Great service
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The Wool Company
The Wool Company
12 years ago
Thank you for your review. I'm sorry you didn't find it quite as soft as you expected. Manmade fibre blankets have tended to skew our expectations of softness over the years but this blanket is all natural and it is lambswool. We do offer even softer blankets that are merino lambswool as well as cashmere ones if you really want to push the boat out and have ultra soft. Thanks again for your feedback: it is all helpful! Best regards Harry Mayman
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The Wool Company
The Wool Company
12 years ago
Thank you for your review. I'm sorry you didn't find the blanket quite as soft as you expected. Manmade fibre blankets have tended to skew our expectations of softness over the years but this blanket is all natural and it is lambswool. We do offer even softer blankets that are merino lambswool as well as cashmere ones if you really want to push the boat out and have ultra soft. I would be interested to hear your feedback on the 100% merino wool socks. I don't believe we have had any comments yet about them being scratchy and hope you are pleased with them. Thanks again for your feedback: it is all helpful! Best regards Harry Mayman
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Trusted Customer
12 years ago
Date of purchase: 28/08/2012
I have always been pleased when I have ordered bedding from this company.
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Trusted Customer
12 years ago
Date of purchase: 27/08/2012
Very efficient service even though I ordered over a bank holiday. Emails to keep me informed at each stage and the timed delivery was spot-on and so useful.
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Trusted Customer
12 years ago
Date of purchase: 25/08/2012
Prompt service and understanding when I had to reorder,having ordered the wrong pashmina in the first place!
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Trusted Customer
12 years ago
Date of purchase: 26/08/2012
This is the second order with The Wool Company and they continue to deliver an excellent service. Will use again
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Trusted Customer
12 years ago
Date of purchase: 25/08/2012
Very prompt efficient service
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About The Wool Company
We have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products (See our 'Why Use Wool?' facts at the bottom of each web page) and it is our mission to share our belief with the rest of the world that cares to listen.
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Higher Hill Farm, Cardinham, Bodmin, Cornwall, PL30 4EG, United Kingdom
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About The Wool Company
We have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products (See our 'Why Use Wool?' facts at the bottom of each web page) and it is our mission to share our belief with the rest of the world that cares to listen.