Their website was very easy to use and navigate, they kept me informed, stock came back in ahead of expected lead time, quality of goods was excellent, and their courier service was also very good
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Trusted Customer
12 years ago
Date of purchase: 15/07/2012
Really swift delivery.
Product reviews
Really nice quality. Washes well. Lovely and soft. I had a satin trimmed blanket when I was a baby and really wanted one for our baby.
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Trusted Customer
12 years ago
Date of purchase: 13/07/2012
great product
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great product
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Trusted Customer
12 years ago
Date of purchase: 17/07/2012
arrived very promptly
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lovely quality
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Trusted Customer
12 years ago
Date of purchase: 14/07/2012
It was sent to my daughter for my first grandchild she was very pleased and said it was beautifully wrapped and arrived on time thank you
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Trusted Customer
12 years ago
Date of purchase: 13/07/2012
Goods as promised, perfect quality and packaging, brisk delivery, nice email communication.
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Trusted Customer
12 years ago
Date of purchase: 12/07/2012
The service was good with regular updates on the order process.
The Wool Company
The Wool Company
12 years ago
Thank you for your helpful feedback. I am sorry the pashmina arrived creased: they do leave us in an uncreased condition but clearly yours has suffered somewhat during its journey. If we were to send it boxed rather than in a strong plastic bag it would cost more to send and we would need to pass on that cost, however we will definitely discuss this at our next appropriate meeting.
If you choose to buy another shawl please contact me or Jess directly and we will absolutely ensure it arrives in excellent condition.
For future reference we do offer a high quality gift wrap service.
Thanks again for taking the time to gives us your feedback.
Best regards
Harry Mayman
Product reviews
I am a little disappointed that my pashmina arrived in such a creased state. I have had to iron it, with only moderate success. For the price I expected it to be immaculate and perhaps presented in a
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Trusted Customer
12 years ago
Date of purchase: 15/07/2012
Easy website. Goods came quickly.
Product reviews
Good quality
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Trusted Customer
12 years ago
Date of purchase: 12/07/2012
Excellent quality products and delivery so sharp and effective. Thank you. Still awaiting some socks and I believe you have made an error. I must await final delivery to check. Lovely soft baby bl
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Product reviews
Smaller than I thought. The other blankets I ordered were better value.
So soft and lovely colour range thank you
Lovely - to go in my new grandchild's nursery when the adoptiong goes through. WQe can all hardly wait. Loved the pink with spots not so keen on the red though.
These were just lovely - large and soft and well sized. Thank you
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Trusted Customer
12 years ago
Date of purchase: 14/07/2012
Website easy to use, parcel well packaged and received very quickly.
Product reviews
Lovely fine pashmina, very good value for money. Chose winter sky - a very attractive lightish blue.
We have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products (See our 'Why Use Wool?' facts at the bottom of each web page) and it is our mission to share our belief with the rest of the world that cares to listen.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products (See our 'Why Use Wool?' facts at the bottom of each web page) and it is our mission to share our belief with the rest of the world that cares to listen.