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The Wool Company Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-wool-company | Feefo

Displaying all 10,763 reviews

Trusted Customer

2 days ago

Date of purchase: 04/09/2024

The service was excellent. I had ordered the wrong type of pillow and had to telephone them to clarify the exact item I wanted to buy. They were very helpful and an exchange was made quickly and

...

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Sam C

The Wool Company

9 hours ago

Thank you for taking the time to leave a 5-star review. We are delighted that you found the service excellent and helpful.

Product reviews

Gillian Smith

Kendal

2 days ago

Date of purchase: 04/09/2024

What Gillian Smith said about The Wool Company:

Everything- kept informed of my order progress

Sam C

The Wool Company

9 hours ago

Thank you for taking the time to leave us positive feedback.

Product reviews

Beautiful colour - perfect for my wedding outfit. Brilliant service as usual from this wonderful company. Thank you

Sam C

The Wool Company

9 hours ago

Thank you for your positive feedback comments. We are delighted you have received brilliant service from us, this has made our day! We are so pleased the Luxe Merino Shawl in Royal Blue was the perfect choice for your wedding outfit. The Wool Company is a small UK business and takes pride in offering beautiful products in all of our ranges. We are always happy to help, thank you

Trusted Customer

3 days ago

Date of purchase: 08/09/2024

Quick and efficient service

Sam C

The Wool Company

9 hours ago

Thank you for taking the time to leave a 5-star review. It is always good to know that items ordered are dispatched quickly and that they arrive to our customers promptly.

Product reviews

Faith

London

3 days ago

Date of purchase: 04/09/2024

What Faith said about The Wool Company:

Great service

Sam C

The Wool Company

9 hours ago

Thank you for taking the time to leave us 5-star feedback.

Product reviews

Julia

London

3 days ago

Date of purchase: 05/09/2024

What Julia said about The Wool Company:

The shawl was delivered very quickly - just in time for the arrival of my new granddaughter.

Sam C

The Wool Company

9 hours ago

Thank you for taking the time to leave a 5-star review. It is always good to know that items ordered are dispatched quickly and that they arrive to our customers promptly.

Product reviews

Such a beautiful shawl, I love the scalloped edges. Definitely one to be passed down the generations.

Sam C

The Wool Company

9 hours ago

Thank you for your positive feedback comments. We are delighted that the Pure Wool Baby Shawl was the perfect choice for your new granddaughter, it would make a beautiful family heirloom. The Wool Company is a small UK business and takes pride in offering beautiful products in all of our ranges. We are always happy to help, thank you.

Viv Wilkinson

4 days ago

Date of purchase: 07/09/2024

What Viv Wilkinson said about The Wool Company:

Excellent service my parcel arrived very quickly and I was kept informed

Sam C

The Wool Company

9 hours ago

Thank you for taking the time to leave a 5-star review. It is always good to know that items ordered are dispatched quickly and that they arrive to our customers promptly.

Product reviews

Raj Grewal

Stratford Upon Avon

4 days ago

Date of purchase: 07/09/2024

What Raj Grewal said about The Wool Company:

Great customer service. Products arrived well wrapped and undamaged.

Sam C

The Wool Company

9 hours ago

Thank you for taking the time to leave a 5-star review. It is always good to know that items ordered are dispatched well-wrapped and that they arrive to our customers promptly. We look forward to welcoming you back again soon.

Product reviews

I have purchased several items over the past 3 years from their graphite grey sheepskin rugs through to several baby blankets and my latest purchase a wool throw. All purchases have been a delight wh

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Sam C

The Wool Company

9 hours ago

Thank you for your positive feedback comments and continued support. We are delighted you have had exceptional service from us, this has really made our day! The Wool Company is a small UK business and takes pride in offering beautiful products in all of our ranges. We are always happy to help, thank you.

Trusted Customer

4 days ago

Date of purchase: 06/09/2024

Quick, polite and friendly

Sam C

The Wool Company

9 hours ago

Hello and thank you for your positive feedback comments. We are delighted you found us quick, polite, and friendly, this has made our day! The Wool Company is a small UK business and takes pride in offering beautiful products in all of our ranges. We are always happy to help, thank you.

Product reviews

KAREN GARDNER

Harrogate

4 days ago

Date of purchase: 06/09/2024

What KAREN GARDNER said about The Wool Company:

Quick and efficient.

Sam C

The Wool Company

9 hours ago

Thank you for taking the time to leave a 5-star review. It is always good to know that ordered items are dispatched quickly and arrive to our customers promptly.

Product reviews

Trusted Customer

5 days ago

Date of purchase: 02/09/2024

Good service, despatched very quickly.

Sam C

The Wool Company

9 hours ago

Thank you for taking the time to leave a 5-star review. It is always good to know that items ordered are dispatched quickly and that they arrive to our customers promptly.

Product reviews

Light and the perfect level of snugness on cool nights. Finding we’re less likely to overheat than with other duvets too. Love the comforting way it naturally fits around your body.

Sam C

The Wool Company

9 hours ago

Thank you for taking the time to leave such great comments and a 5-star review. Your comments will definitely be helpful to any potential customers thinking of purchasing this. We hope to welcome you back in the future.

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About The Wool Company

We have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products (See our 'Why Use Wool?' facts at the bottom of each web page) and it is our mission to share our belief with the rest of the world that cares to listen.

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01208 821113

Higher Hill Farm, Cardinham, Bodmin, Cornwall, PL30 4EG, United Kingdom

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The Wool Company Reviews

British 100% Wool Pillow - Low FillThis is my second 100% wool pillow. I was very happy with the first one as it is very comfortable, a natural material that is anti-bacterial - a by...More reviews of this product (14)View product website

Luxe Merino Silk Shawl Royal BlueBeautiful colour - perfect for my wedding outfit. Brilliant service as usual from this wonderful company. Thank youMore reviews of this product (4)View product website

Bowron Fleece Ease Medical SheepskinMore reviews of this product (81)View product website

Duchess Merino BlanketLove my blanketMore reviews of this product (103)View product website

Pure Wool Baby ShawlSuch a beautiful shawl, I love the scalloped edges. Definitely one to be passed down the generations.More reviews of this product (137)View product website

Natural Buchanan Tartan Check Pure New Wool Knee RugBeautiful throw , true to the colour on the webMore reviews of this product (3)View product website

Wool Cellular Baby Blanket - 100 x 75 cmA beautiful gift for a new mother to be and she absolutely adored it.More reviews of this product (20)View product website

Merino Cashmere Blend Throw Light Grey Herringbone (Photoshoot)I have purchased several items over the past 3 years from their graphite grey sheepskin rugs through to several baby blankets and my latest purchase a...More reviews of this product (1)View product website

Womens 100% Silk Socks - Silver 3-7Great socks at a very good price (for 100% silk). Highly recommendMore reviews of this product (119)View product website

Womens 100% Silk Socks - Navy 3-7Great socks. Great priceMore reviews of this product (119)View product website

Womens 100% Silk Socks - Black 3-7Great socks. Great price for 100% silk.More reviews of this product (119)View product website

Womens 100% Silk Socks - Raw Silk 3-7Very good price for 100% silk. Lovely socksMore reviews of this product (119)View product website

Diaphanous Pashmina OysterA beautifully made Pashmina, absolutely lovely, very quick and efficient delivery. I will treasure it, thank you.More reviews of this product (3)View product website

Luxury Bamboo Spring / Autumn Duvet 430 gsmLight and the perfect level of snugness on cool nights. Finding we’re less likely to overheat than with other duvets too. Love the comforting way it n...More reviews of this product (4)View product website

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