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The Wool Company Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-wool-company | Feefo

Displaying all 10,763 reviews

Ian White

Dorset

6 days ago

Date of purchase: 05/09/2024

What Ian White said about The Wool Company:

The wool company dispatched my blanket on the day of purchase and kept me informed of progress with regular emails. The blanket was delivered next day by Royal Mail.

Sam C

The Wool Company

1 day ago

Thank you for taking the time to leave a 5-star review. It is always good to know that items ordered are dispatched quickly and that they arrive to our customers promptly.

Product reviews

Really pleased with my mohair blanket. It is mohair on the inside and a cool design on the outside. The blanket feels really comfortable and warm. I’m looking forward to keeping warm with it over the

...

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Sam C

The Wool Company

1 day ago

Thank you for taking the time to leave a 5-star review. The Wool Company Team are pleased to hear that you are enjoying your Joya Mohair Blanket and the service provided. We look forward to welcoming you back in the future.

Trusted Customer

6 days ago

Date of purchase: 05/09/2024

Good informative emails. Didn’t need to speak to customer service this time, but have previously offered advice and assisted me in my choice of blanket.

Sam C

The Wool Company

1 day ago

Hello and thank you for your positive feedback comments and continued support. The Wool Company is a small UK business and takes pride in offering beautiful products in all of our ranges. We are always happy to help, thank you.

Product reviews

Mohammed Ishfaq

Birmingham

7 days ago

Date of purchase: 31/08/2024

What Mohammed Ishfaq said about The Wool Company:

Excellent communication

Sam C

The Wool Company

1 day ago

Thank you for taking the time to leave us 5-star feedback. We are pleased to hear that you are enjoying your silk socks and the service provided. We hope to welcome you back soon.

Product reviews

Delivery was prompt. I am pleased with the silk socks they fit elagantly round the contours of your feet. Excellent product.

Sam C

The Wool Company

1 day ago

Thank you for taking the time to leave us positive feedback. We are delighted you are pleased with the Mens 100% Silk Socks, we do agree they are an excellent product. It is always good to know that items ordered are dispatched quickly and that they arrive to our customers promptly.

Trusted Customer

8 days ago

Date of purchase: 30/08/2024

Excellent

Sam C

The Wool Company

1 day ago

Thank you for taking the time to leave The Wool Company 5-star feedback.

Product reviews

Grace

Kent

8 days ago

Date of purchase: 02/09/2024

What Grace said about The Wool Company:

Quick & easy ordering experience

Sam C

The Wool Company

1 day ago

Thank you for taking the time to leave us positive feedback. We are delighted you found the ordering experience quick and easy. We hope to welcome you back in the future.

Product reviews

Beautiful and well made gift for my baby. Thank you to The Wool Company for great service & quick delivery

Sam C

The Wool Company

1 day ago

Hello and thank you for your positive feedback comments. We are delighted you have received great service from us, this has made our day, thank you! We are so pleased the Traditional Ivory Wool Baby Shawl was the perfect gift for you and your baby. The Wool Company is a small UK business and takes pride in offering beautiful products in all of our ranges. We are always happy to help, thank you.

Lisa Duffin

Neath

9 days ago

Date of purchase: 02/09/2024

What Lisa Duffin said about The Wool Company:

Exceptional service. I had difficulty entering a discount code so phoned the company. Incredibly patient and helpful. I placed the order & the throw arrived the next day. Seamless.

Sam C

The Wool Company

1 day ago

Hello and thank you for your positive feedback comments. We are delighted you have received such exceptional service from us, as a small UK business this has really made our day, thank you!

Product reviews

Absolutely gorgeous throw. The colours are achingly beautiful. The design reminds me of an old fashioned patchwork quilt. Incredibly warm. Large enough for you to be completely covered. It looks fabul

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Sam C

The Wool Company

1 day ago

Thank you for taking the time to leave such great comments and a 5-star review. We agree, the Hebrides Merino Throw is absolutely gorgeous. Your comments will definitely be helpful to any potential customers thinking of purchasing these. We hope to welcome you back in the future.

Trusted Customer

9 days ago

Date of purchase: 02/09/2024

Excellent service. Thank you!

Sam C

The Wool Company

6 days ago

Thank you for taking the time to leave a 5-star review. It's always good to know that ordered items are dispatched quickly and arrive to our customers promptly.

Product reviews

Trusted Customer

10 days ago

Date of purchase: 28/08/2024

Popped into the shop , great customer service.

Sam C

The Wool Company

9 days ago

Thank you for taking the time to leave us 5-star feedback, it was a real pleasure to have you visit us in the shop, and we would be delighted to welcome you back in the future.

Product reviews

Absolutely gorgeous, just what i wanted.

Sam C

The Wool Company

9 days ago

Thank you for taking the time to leave 5-star feedback. We agree, absolutely gorgeous and the Lipstick is such a beautiful vibrant colour. Only the highly prized 'downy' soft pashmina fleece is used in the creation of these stunning pashmina shawls. This is combed from the chest and underbelly of one type of goat - the Capra-Hircus - which only thrives at very high altitudes on the Mongolian Plateau in Nepal and Tibet, giving the cashmere its super-fine and super-soft quality.

Clare Howard

Merseyside

10 days ago

Date of purchase: 28/08/2024

What Clare Howard said about The Wool Company:

Very good .

Sam C

The Wool Company

8 days ago

Thank you for leaving 5-star feedback.

Product reviews

Have tried this on but the wedding I bought it for is not for a fortnight . Certainly it feels very luxurious and I am sure it will keep me beautifully warm if the temperature falls in the evening .

Sam C

The Wool Company

8 days ago

Thank you for taking the time to leave a 5-star review Only the highly prized 'downy' soft pashmina fleece is used in the creation of these stunning pashmina shawls. This is combed from the chest and underbelly of one type of goat - the Capra-Hircus - which only thrives at very high altitudes on the Mongolian Plateau in Nepal and Tibet, giving the cashmere its super-fine and super-soft quality.

Trusted Customer

11 days ago

Date of purchase: 31/08/2024

See previous comments

Sam C

The Wool Company

9 days ago

Thank you for taking the time to leave a 5-star review. It is always good to know that items ordered are dispatched quickly and that they arrive to our customers promptly.

Product reviews

Lovely quality so soft beautiful colour true to on line photo. The whole order process was quick and easy Dispatch and delivery details provided by the Wool Company and Royal mail excellent I have no

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Sam C

The Wool Company

9 days ago

Thank you for your great positive comments, your continued support and recommendation. The Luxe Merino Silk Shawl is a great product, the yarn used to make these amazing shawls is quite rare, it is made from a very high-quality, low-micron merino wool thread blended with silk which is what makes the fabric so sublimely soft. What a fabulous colour the Dark Turquoise is. We look forward to welcoming you back again in the future.

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About The Wool Company

We have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products (See our 'Why Use Wool?' facts at the bottom of each web page) and it is our mission to share our belief with the rest of the world that cares to listen.

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01208 821113

Higher Hill Farm, Cardinham, Bodmin, Cornwall, PL30 4EG, United Kingdom

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The Wool Company Reviews

Joya Mohair Blanket SunsetReally pleased with my mohair blanket. It is mohair on the inside and a cool design on the outside. The blanket feels really comfortable and warm. I’m...More reviews of this product (1)View product website

Colibri Natural Anti-Moth 5 Sachet Pack in LemongrassTop up purchase - fragrance lovely and keeps the moths at bayMore reviews of this product (4)View product website

Luxury Sheepskin BrushEasy to use and you can see the difference in the look of the rugMore reviews of this product (207)View product website

Atkinson Cashmere Blend Blanket - Champagne 230 x 185 cm SingleBeautiful, soft and warm blanket - excellent delivery - well packaged and timelyMore reviews of this product (13)View product website

Mens 100% Silk Socks - BlackDelivery was prompt. I am pleased with the silk socks they fit elagantly round the contours of your feet. Excellent product.More reviews of this product (64)View product website

Traditional Ivory Wool Baby ShawlQuality & beautiful product, great service and communication.More reviews of this product (256)View product website

Traditional Ivory Wool Baby ShawlBeautiful and well made gift for my baby. Thank you to The Wool Company for great service & quick deliveryMore reviews of this product (256)View product website

Hebrides Merino Throw IslayAbsolutely gorgeous throw. The colours are achingly beautiful. The design reminds me of an old fashioned patchwork quilt. Incredibly warm. Large enoug...More reviews of this product (2)View product website

Luxury Spring / Autumn Wool Duvet 430 gsm - 135 x 200 cm Single WhiteExcellent product! Service was outstanding.More reviews of this product (13)View product website

Luxury Pashmina Shawl LipstickAbsolutely gorgeous, just what i wanted.More reviews of this product (2)View product website

Luxury Pashmina Shawl NavyHave tried this on but the wedding I bought it for is not for a fortnight . Certainly it feels very luxurious and I am sure it will keep me beautifull...More reviews of this product (430)View product website

Luxe Merino Silk Shawl Dark TurquoiseLovely quality so soft beautiful colour true to on line photo. The whole order process was quick and easy Dispatch and delivery details provided by th...More reviews of this product (5)View product website

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