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Petunia 'Surfinia' Collection | Bedding Plants | Thompson & Morgan

3.9
/5

5

4

3

2

1

55

16

10

7

13

101

ratings

over the past year

World renowned for their flower power weather resistance colour range and versatility.

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Displaying all 869 reviews
DU
Dawn Unsworth
Dumfries
1 day ago
Date of purchase: 12/06/2024
Petunia Surfinia Collection
Very poor quality of plants. One of them never survived.
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Megan
Thompson & Morgan
1 day ago
Hello Dawn. Thank you for taking the time to leave a review with us. I have emailed you in regards to your order. Kind regards, Megs
KS
Kantilal Shah
Wembley
2 days ago
Date of purchase: 12/06/2024
Petunia Surfinia Collection
Very well packed but few stems were damaged due to the packaging and movement while on delivery van another wise rest were fine.
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Megan
Thompson & Morgan
1 day ago
Thank you for taking the time we really appreciate your feedback. If you do have any concerns regarding your order please do not hesitate in contacting our customer care department and we would be more than happy to investigate into this further for you. Kind regards, Megs
Trusted Customer
2 days ago
Date of purchase: 12/06/2024
Petunia Surfinia Collection
After a few days the baskets started blooming, now they are lovely
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Josh Young
Thompson & Morgan
1 day ago
Thankyou very much for your 5* review. This is great to hear! We appreciate you sending in photos they look lovely and we are glad to see you are happy with your order. Kind Regards, Josh, Customer Care.
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Megan
Thompson & Morgan
1 day ago
Thank you for your 5* review. Kind regards, Megs
MS
Michael Siddall
Kirby Muxloe
2 days ago
Date of purchase: 12/06/2024
Petunia Surfinia Collection
Excellent baskets
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Megan
Thompson & Morgan
1 day ago
Thank you for your 5* review. Kind regards, Megs
LK
Lothar F H KIRSCHKE
Warrington
2 days ago
Date of purchase: 12/06/2024
Petunia Surfinia Collection
Slightly damaged on arrival, but absolutely brilliant display now.
MR
mrs roberts
Macclesfield
2 days ago
Date of purchase: 12/06/2024
Petunia Surfinia Collection
Baskets were lovely unfortunately the delivery was not boxes were thrown over a gate and tipped up hence a lot of plants were damaged I have pushed the plants back in and discarded all broken branches
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Trusted Customer
2 days ago
Date of purchase: 31/05/2024
Petunia Surfinia Collection
The plants arrived in poor condition. As soon as they arrived I watered them and did what I could for them, but to no avail.
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Megan
Thompson & Morgan
1 day ago
I am very sorry to hear your Petunias did not survive. Do not hesitate in contacting our customer care department who would be more than happy to investigate into this further for you. Kind regards, Megs
Trusted Customer
5 days ago
Date of purchase: 29/05/2024
Petunia Surfinia Collection
As usual with my orders this selection came with failures of about 25 per cent, i.e. three out of ten plants failed.
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Amy
Thompson & Morgan
4 days ago
Thank you for your review. We appreciate your feedback and hope that the remaining plants put on an impressive display. Kind Regards, Amy, Customer Care
Trusted Customer
3 days ago
I'm not sure yet that they will, Amy. I am somewhat worried that such a failure rate seems to be acceptable to T and M. I doubt that I shall be using garden mail order again with several nurseries nearby me. But I acknowledge the value of your special offers.
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Naomi
Thompson & Morgan
3 days ago
I am sorry if you have lost 3 of the 10 Petunia Surfinia plants. The weather conditions during the spring were a little cool when we despatched them in early May so this may have had an effect. On this occasion and as a gesture of goodwill I will issue the appropriate refund and apologise for any disappointment. Kindest regards, Naomi, Customer Care.
Trusted Customer
6 days ago
Date of purchase: 15/05/2024
Petunia Surfinia Collection
The first 2 hanging baskets were tipped upside down and were ruined they were replaced with 2 more but again they were damaged. My whole experience with Thompson and Morgan has been awful I won’t be u
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Amy
Thompson & Morgan
3 days ago
We are sorry to hear that you were disappointed with the service received. We can see that the couriers let us down and delivered your original order upside down damaging the plants. You contacted our customer service team who arranged replacements to be sent out to you and we were unaware of any issues with the replacements received. We hope that the replacements have recovered from transit and you will be able to enjoy a display but if this is not the case please do send us some pictures of their condition so we can get this investigated as it disappointing that the couriers have again let us down with your deliveries. Kind Regards, Amy, Customer Care
MD
michael dawson
5 days ago
Date of purchase: 28/05/2024
Petunia Surfinia Collection
colorfull display. very quick to bloom
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Cristina
Thompson & Morgan
5 days ago
Thank you for taking the time to share your experience with the Petunia Surfinia Collection. We're delighted to hear that you enjoyed the colourful display and that they bloomed quickly for you. Kind regards, Cristina, Thompson & Morgan Customer Care Team
About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.
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Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.