Service
4.2
/5
Product
4
/5
Merchant Logo
Service
4.2
/5
Product
4
/5
Back to all reviews
Product Image

Petunia 'Surfinia' Collection | Bedding Plants | Thompson & Morgan

3.9
/5

5

4

3

2

1

53

15

8

7

12

95

ratings

over the past year

World renowned for their flower power weather resistance colour range and versatility.

Visit Product Page
Visit Product Page
Displaying all 862 reviews
Trusted Customer
2 days ago
Date of purchase: 29/05/2024
Petunia Surfinia Collection
As usual with my orders this selection came with failures of about 25 per cent, i.e. three out of ten plants failed.
Merchant Logo
Amy
Thompson & Morgan
1 day ago
Thank you for your review. We appreciate your feedback and hope that the remaining plants put on an impressive display. Kind Regards, Amy, Customer Care
Trusted Customer
19 hours ago
I'm not sure yet that they will, Amy. I am somewhat worried that such a failure rate seems to be acceptable to T and M. I doubt that I shall be using garden mail order again with several nurseries nearby me. But I acknowledge the value of your special offers.
Merchant Logo
Naomi
Thompson & Morgan
17 hours ago
I am sorry if you have lost 3 of the 10 Petunia Surfinia plants. The weather conditions during the spring were a little cool when we despatched them in early May so this may have had an effect. On this occasion and as a gesture of goodwill I will issue the appropriate refund and apologise for any disappointment. Kindest regards, Naomi, Customer Care.
Trusted Customer
3 days ago
Date of purchase: 15/05/2024
Petunia Surfinia Collection
The first 2 hanging baskets were tipped upside down and were ruined they were replaced with 2 more but again they were damaged. My whole experience with Thompson and Morgan has been awful I won’t be u
...
Read all
Merchant Logo
Amy
Thompson & Morgan
20 hours ago
We are sorry to hear that you were disappointed with the service received. We can see that the couriers let us down and delivered your original order upside down damaging the plants. You contacted our customer service team who arranged replacements to be sent out to you and we were unaware of any issues with the replacements received. We hope that the replacements have recovered from transit and you will be able to enjoy a display but if this is not the case please do send us some pictures of their condition so we can get this investigated as it disappointing that the couriers have again let us down with your deliveries. Kind Regards, Amy, Customer Care
MD
michael dawson
2 days ago
Date of purchase: 28/05/2024
Petunia Surfinia Collection
colorfull display. very quick to bloom
Merchant Logo
Cristina
Thompson & Morgan
2 days ago
Thank you for taking the time to share your experience with the Petunia Surfinia Collection. We're delighted to hear that you enjoyed the colourful display and that they bloomed quickly for you. Kind regards, Cristina, Thompson & Morgan Customer Care Team
WM
Warren McVeigh
co08rz
3 days ago
Date of purchase: 15/05/2024
Petunia Surfinia Collection
Excellent service. Plant damaged slightly on arrival which they replaced immediately without any problems or fuss.
Merchant Logo
Amy
Thompson & Morgan
1 day ago
Thank you Warren for your review. We are sorry to hear that you had an issue with your delivery but it is great that this was resolved by our experienced customer service team. Kind Regards, Amy, Customer Care
JC
JEAN CHAVNER
Chippenham
3 days ago
Date of purchase: 22/05/2024
Petunia Surfinia Collection
Arrived in good condition packed well. Flowers look great
Merchant Logo
Naomi
Thompson & Morgan
1 day ago
Thank you for sharing your positive review Jean. It is good to know the Petunia Surfinia plants arrived in a good condition and are already flowering. Many thanks for leaving your lovely comments. Kindest regards, Naomi, Customer Care.
Trusted Customer
3 days ago
Date of purchase: 21/05/2024
Petunia Surfinia Collection
No instructions were sent along with the baskets which I would have expected, they were very dry upon receipt and took quite heavy watering to pick up, however now they are amazing a real spectacle fu
...
Read all
Merchant Logo
Helen M
Thompson & Morgan
3 days ago
Thank you so much for sharing the wonderful photos of your hanging baskets, these look beautiful :) Kindest regards Helen from Thompson and Morgan Customer Service Team.
DK
DAVID KNEE
Swindon
3 days ago
Date of purchase: 14/05/2024
Petunia Surfinia Collection
Excellent basket full of good sized plants. In full bloom for ages
Merchant Logo
Helen M
Thompson & Morgan
3 days ago
Thank you so much for the 5 stars for the Petunia Surfinia Collection. Kindest regards Helen from Thompson and Morgan Customer Service Team.
Trusted Customer
3 days ago
Date of purchase: 21/05/2024
Petunia Surfinia Collection
Very colourful. Delivered on time
Merchant Logo
Hannah L
Thompson & Morgan
17 hours ago
YES! Your review has been a pleasure to read this afternoon and so pleased you were happy with the colourful Petunia Surfinia Collection and these being delivered on time. We are so thankful for your feedback. Kind regards, Hannah, Customer Care
KJ
Kevin Jones
3 days ago
Date of purchase: 15/05/2024
Petunia Surfinia Collection
Many of the flowers have not come into bloom
Merchant Logo
Hannah L
Thompson & Morgan
1 day ago
Kevin, unfortunately this would be due to the cold weather we are experiencing however once this improves, so will the performance of your plants this summer. Kind regards, Hannah, Customer Care Team.
MG
Mrs Barbara A Gavaghan
Torquay
3 days ago
Date of purchase: 22/05/2024
Petunia Surfinia Collection
Beautiful colours, purchased half price so well worth the money
Merchant Logo
Hannah L
Thompson & Morgan
1 day ago
The Petunia Surfinia Collection really do share beautiful colours and will go on to perform a stunning show in your garden this summer. Thank you for your fabulous review, Barbara. Kind regards, Hannah, Customer Care Team.
About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.
Read all
Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.