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Thompson & Morgan Reviews

Rated
Excellent

Thompson & Morgan are one of the UK's largest Mail Order Seed and Plant companies.

Service
4.3
/5
Product
4
/5

5

4

3

2

1

5,359

1,491

718

357

498

8,423

ratings over the past year

Displaying all 103,912 reviews
Trusted Customer
7 years ago
Date of purchase: 26/06/2017
everything came promptly and was in fine fettle - followed instructions and all doing well
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Sam F
Thompson & Morgan
7 years ago
Good afternoon, I am glad to hear that everything arrived in good quality and is growing on steadily. If there is anything I can do to help, do not hesitate to contact me ~ Kind Regards, Sam
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Trusted Customer
7 years ago
Date of purchase: 30/06/2017
Plants delivered promptly, very healthy and in perfect order. Cane supports great quality and supporting the plants strongly in wind and rain. Plants already growing well and scent coming through nice
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Sam F
Thompson & Morgan
7 years ago
Hello there, I am glad to see you are happy with your purchase of the Trachelospermum. The sweet scent will be in your garden for years to come and will be absolute treat for anyone who smells it too! If I can be of any help, please get in contact ~ Kind Regards, Sam
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Norman Lynch
7 years ago
Date of purchase: 04/07/2017
What Norman Lynch said about Thompson & Morgan:
Had two separate orders which arrived the same day but no combined shipping
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Mark
Thompson & Morgan
7 years ago
Hello, thank you for leaving us with some feedback. I have checked the details of your order for the Geranium garden ready plants and Buddleja collection and can confirm these were shipped on two separate dates ( 04/07 & 05/07). When possible we do always try to combine deliveries to save on packaging and delivery costs which in turns helps the environment. The only time we will not combine deliveries is if we believe that doing this will compromise the quality of the plants or if the plants come from two separate nurseries. I hope this helps explains our delivery service.

Kind regards,
Mark
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KP
Karen Phillips
7 years ago
Date of purchase: 30/06/2017
What Karen Phillips said about Thompson & Morgan:
I was very disappointed. A misfunction on the order used the billing address for delivery. I wrote immediately but because of the delay in dealing with the mail, the plants were already in dispatch. T
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Anne
Thompson & Morgan
7 years ago
Hi, I'm so sorry for your disappointment. It wasn't your fault that we were unable to send your jasmine plants to the correct address. I have replaced them to the PE address you gave us and which we were too late to amend to. Apologies for the delay in putting things right for you. I'm sure you'll be really happy with the replacements. Regards, Anne  
KP
Karen Phillips
7 years ago
Thank you. I am really surprised with this response but very impressed. I can certainly now give you 5/5 for your customer service. I must admit I have used your company many times particularly for Christmas gifts and have always been thrilled when the recpients mailed me delighted with their presents usually thanking me for ' beautiful, healthy' plants.
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Faye
Thompson & Morgan
7 years ago
We are pleased you have been impressed. ~ Regards Faye
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Trusted Customer
7 years ago
Date of purchase: 26/06/2017
Great
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Steve
Thompson & Morgan
7 years ago
Thank you for your reviews, we are glad that you are happy with our services and products. We aim to be providing a high quality service for years to come. Happy gardening, Steve
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John Treanor
7 years ago
Date of purchase: 29/06/2017
What John Treanor said about Thompson & Morgan:
I am still not sure if they are killing flys as we have found dead flys on window ledge in conservatory, but none in the machines.
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Ryan B
Thompson & Morgan
7 years ago
Hi there, thank you for your review. I have passed your comments along to the appropriate department for them to confirm, and someone will be in contact with you shortly. Kind regards, Ryan
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Linda Davies
7 years ago
Date of purchase: 04/07/2017
What Linda Davies said about Thompson & Morgan:
The plant that I bought was a birthday presents, and was received with much pleasure. The recipient was delighted to receive the plant as it had been pointed out to me from the plant catalogue, as b
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Sam F
Thompson & Morgan
7 years ago
Good afternoon, I am glad to hear that the plant bought for the recipient is happily received and she can now look forward to beautiful blooms for years to come! If it can be of any help, please get in contact ~ Kind Regards Sam
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Trusted Customer
7 years ago
Date of purchase: 26/06/2017
There are difficulties contacting you , emails don't seem to work! Administration problems, you repeatedly put the wrong address on the items I ordered Some things took too long to be despatched When
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Ryan B
Thompson & Morgan
7 years ago
Thank you very much for your feedback. I am glad to hear that your items have been OK, but I apologise for the other problems you are experiencing. I will be passing your comments along so that these can be looked in to as soon as possible. Kind regards, Ryan
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Ted Rooney
Belfast
7 years ago
Date of purchase: 28/06/2017
What Ted Rooney said about Thompson & Morgan:
I have always found this company exhalant to deal with, in time I have picked up some brilliant offers and always found quality at a fair price
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Sam F
Thompson & Morgan
7 years ago
Hello there, after looking at the image you supplied I am thrilled to see the state of wonderful blooms that they have become! We always have various offers ongoing in magazines, newspapers and online which are there to be taken advantage of! If I can be of any help, please get in touch ~ Kind Regards Sam
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Pat Mardle
Bledington
7 years ago
Date of purchase: 22/06/2017
What Pat Mardle said about Thompson & Morgan:
Good
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Mark
Thompson & Morgan
7 years ago
Thank you for taking a moment to leave us with a review. It's fantastic to learn that your seeds have germinated. 

Many thanks,
Mark
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.
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Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.