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Thompson & Morgan Reviews

Rated
Excellent

Thompson & Morgan are one of the UK's largest Mail Order Seed and Plant companies.

Service
4.3
/5
Product
4
/5

5

4

3

2

1

5,371

1,502

724

356

504

8,457

ratings over the past year

Displaying all 104,126 reviews
Trusted Customer
7 years ago
Date of purchase: 04/07/2017
I ordered reduced-price plants, so the not-quite-so-good quality of the cornus I received was just about ok, but not being able to supply either the busy Lizzies or the begonias you offered is not acc
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Natalie
Thompson & Morgan
7 years ago
Thank you for taking the time to leave your review. I can completely understand how upsetting it must have been that we couldn't supply your whole order. When working with live products, our available stock can change very quickly and unexpectantly. We never like to leave a customer empty-handed and try our hardest to fulfil every order but I can appreciate how disappointing it is when we can't. With regards to your Cornus, hopefully this will pick up for you soon and I'm sure with a little TLC it will provide you with the display you are hoping for. However, if you have any concerns please drop us a line at feefo@thompson-morgan.com and we'll be happy to help. Kind regards, Natalie.
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Trusted Customer
7 years ago
Date of purchase: 03/07/2017
Good stuff
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Natalie
Thompson & Morgan
7 years ago
Great! Kind regards, Natalie.
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Trusted Customer
7 years ago
Date of purchase: 28/06/2017
The clematis arrived on time and in a good conditionh
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Natalie
Thompson & Morgan
7 years ago
I'm so pleased to hear you were thrilled with your order! I hope we can continue to be of service. Kind regards, Natalie.
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Graham Quinn
Winsford
7 years ago
Date of purchase: 04/07/2017
What Graham Quinn said about Thompson & Morgan:
Great delivery. All as described. Would use again
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Natalie
Thompson & Morgan
7 years ago
Thanks so much for your review Graham, so pleased you were happy with your order and looking forward to hearing from you again ;) Kind regards, Natalie.
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John Robin
7 years ago
Date of purchase: 30/06/2017
What John Robin said about Thompson & Morgan:
The begonias were plugs that were "shot" they were just for infillqqq.
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Faye
Thompson & Morgan
7 years ago
So sorry to hear that. Please always let us know upon receipt if there are any issues as this allows us to replace whilst we still have stock so as not to disappoint further. Thank you so much for taking the time and trouble to let us know. ~ Kind regards Faye
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Trusted Customer
7 years ago
Date of purchase: 29/06/2017
Their's was a speedy, hassle-free service with goods arriving in excellent condition.
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Natalie
Thompson & Morgan
7 years ago
Lovely title ;) great to hear your order was smooth from start to finish! The Clematis 'New Love' is one of my favourites, please send us a photo once it's in bloom we'd love to see it. Kind regards, Natalie.
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Ann James
7 years ago
Date of purchase: 28/06/2017
What Ann James said about Thompson & Morgan:
Plants were in good condition all are doing well except one. Packed well. Yes I would recommend to other people. Have always been pleased with plants or bulbs I have received. Ann James
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Natalie
Thompson & Morgan
7 years ago
Great to hear you were happy with your order on the whole Ann, I hope we can continue to be of service. Kind regards, Natalie.
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Trusted Customer
7 years ago
Date of purchase: 04/07/2017
plug plants were not up to your usual standard but ready for garden were good
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Faye
Thompson & Morgan
7 years ago
So sorry to hear that, please see further comment on your product reviews. ~ Regards Faye
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Trusted Customer
7 years ago
Date of purchase: 28/06/2017
Delivery takes a long time and very often plants arrive 'fighting for life' after so long in transit!!
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Anne
Thompson & Morgan
7 years ago
Hi there, I'm really sorry that your original plants arrived after being too long in transit and were struggling. I hope that you're delighted with your replacement plants. Apologies but I am unable to replace the Garden Ready plants on this order as they are no longer available to replace as it's so late in the season. Please let us know as soon as you experience any problem as it is more likely that we can replace the plants for you. Thank you for your understanding. Regards, Anne
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Walter Wright
Blackpool
7 years ago
Date of purchase: 29/06/2017
What Walter Wright said about Thompson & Morgan:
Packing of plants excellent geranuims plants good begonia plants poor some impossible to revive
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Faye
Thompson & Morgan
7 years ago
Happy to hear you have been pleased with the packaging, however sorry to learn the Begonia plants did not fair well. Please always let us know upon receipt if there are any issues as this allows us to replace whilst we still have stock so as not to disappoint further. Thank you so much for taking the time and trouble to let us know. ~ Kind regards Faye
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.
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Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.