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Thompson & Morgan Reviews

https://www.thompson-morgan.com/
Rated
Excellent

Thompson & Morgan are one of the UK's largest Mail Order Seed and Plant companies.

Service
4.3
/5
Product
4
/5

5

4

3

2

1

5,378

1,505

724

356

504

8,467

ratings over the past year

Displaying all 104,139 reviews
Trusted Customer
7 years ago
Date of purchase: 26/06/2017
Have used Thompson & Morgan for years and have always had great service from them. The prices are competitive and deliveries are quick, they even let me know how long for the remainder to be delivere
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Anne
Thompson & Morgan
7 years ago
I'm really pleased that you've been happy with our service over the years. Thank you for your custom and for your understanding when we deliver your purchases in separate deliveries. I hope we can continue to be of service to you for years to come. Kind regards, Anne


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Elaine Holland
7 years ago
Date of purchase: 26/06/2017
What Elaine Holland said about Thompson & Morgan:
I would recommend & buy from Thompson & Morgan again I found the products well packed , the prices are a bargain , each packet of seeds has all info attached so not even I could get it wrong , loved
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Ryan B
Thompson & Morgan
7 years ago
Thank you for your glowing feedback, I am glad that you have been happy with everything :) Kind regards, Ryan
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Trusted Customer
7 years ago
Date of purchase: 26/06/2017
Quick service. Amazing product
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Ryan B
Thompson & Morgan
7 years ago
Thank you very much for your review, we appreciate your comments, and I am happy that you are as happy with the Incredibloom as we are! Kind regards, Ryan
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Gillian Furze
7 years ago
Date of purchase: 26/06/2017
What Gillian Furze said about Thompson & Morgan:
The plants were delivered quickly and were in good health. I was kept informed of each due delivery. Plus the plants at T&M are good value.
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Ryan B
Thompson & Morgan
7 years ago
Thanks so much for your comments, we very much appreciate you taking the time to let us know that everything is ok :) Kind regards, Ryan
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Trusted Customer
7 years ago
Date of purchase: 26/06/2017
easy order. plants are very small and all in good condition. most of them died .
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Anne
Thompson & Morgan
7 years ago
Hi there, I'm pleased you found the ordering process easy. However, I'm sorry to learn that your plants were small and despite arriving in good condition some have subsequently died. If you would like to email us with the details on socialmedia@thompson-morgan.com we will look into this for you and get back to you as soon as possible. Kind regards, Anne


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Susan Hall
7 years ago
Date of purchase: 26/06/2017
What Susan Hall said about Thompson & Morgan:
The packaging of live plants is very good but sometimes delays or bad handling by delivery can mean plants still arrive in a poor condition, however I have always found T&M customer service are happy
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Ryan B
Thompson & Morgan
7 years ago
Hi there, thank you for your review. I am glad to hear that you have been happy with our service. However, I am sorry to hear that the packaging is not to your liking. I will be sure that your comments are passed on to our design team to be looked in to. Kind regards, Ryan
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Darren Jones
7 years ago
Date of purchase: 23/06/2017
What Darren Jones said about Thompson & Morgan:
Dont sell rubbish
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Nikki
Thompson & Morgan
7 years ago
Hi Darren, Thank you for your review on the Buzz Kill, I have arranged for someone to get in touch so that we can obtain as much information as possible regarding your comments. All feed back is vital for us to improve our products and service so anything further you have to add will be great. In the mean time if we can be of any further assistance, please do not hesitate to get in touch via socialmedia@thompsom-morgan.com.  Have a good evening, regards Nikki
DJ
Darren Jones
7 years ago
Got a phone call off Thompson and Morgan this morning. Issue resolved very quickly and hastle free. Thank you very much.
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Anne
Thompson & Morgan
7 years ago
I'm glad to learn that we've resolved your query. If you require any further help or information please don't hesitate to contact us again. Regards, Anne
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Patricia Stone
Somerset
7 years ago
Date of purchase: 26/06/2017
What Patricia Stone said about Thompson & Morgan:
I Will always use T&M I have close to 100% success rate with the plants and seeds I order and at a reasonable price.
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Ryan B
Thompson & Morgan
7 years ago
That is great to hear, thank you very much for your comments :) Kind regards, Ryan
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Trusted Customer
7 years ago
Date of purchase: 26/06/2017
Items arrived well packed and exactly as ordered
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Ryan B
Thompson & Morgan
7 years ago
Thank you for letting us know that all is well with your order :) Kind regards, Ryan
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Trusted Customer
7 years ago
Date of purchase: 23/06/2017
They took such a long time to answer my emails. They are now charging for telephone calls. Good results from the customer team once they answered after asking more questions that were already listed i
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Anne
Thompson & Morgan
7 years ago
Hi there, sorry to hear about the delay in responding to your emails and that the agent had to go through the details of your query again to fully resolve your issues. I can see that we were able to replace the items you had problems with. However, I'm pleased that the end result was resolved to your satisfaction. We appreciate your feedback and I'll pass the details along to the relevant department. Kind regards, Anne
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.
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0333 400 0033
Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.