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Thompson & Morgan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/thompson-morgan | Feefo

Displaying all 104,138 reviews

Elizabeth Tempest

Leeds

7 years ago

Date of purchase: 23/06/2017

What Elizabeth Tempest said about Thompson & Morgan:

Thompson and Morgan always shine above all others. All my purchases from this company are of a high standard. Delivery great, packing and instruction great. Customer service exceptional.

Anne

Thompson & Morgan

7 years ago

I'm really pleased you've been happy with the standard of our products, Elizabeth. And that you appreciate the instructions, delivery and packaging of your purchases. We aim to offer the best possible service to our customers at every stage of the ordering process and it's lovely to hear that we're succeeding. ~Anne

Product reviews

jeff Nichols

7 years ago

Date of purchase: 24/06/2017

What jeff Nichols said about Thompson & Morgan:

long wait for delivery

Ryan B

Thompson & Morgan

7 years ago

Hi there, thank you for your review. I am very sorry to hear that your order took much longer than expected to arrive. This problem has been logged and passed on to our supplier to prevent this from happening in future. If you do have any further queries at all, please do get back in contact with us. Kind regards, Ryan

Trusted Customer

7 years ago

Date of purchase: 26/06/2017

Would recommend them, and will use again

Ryan B

Thompson & Morgan

7 years ago

Thanks very much for your recommendation. We will look forward to hearing from you again soon! Kind regards, Ryan

Richard Gough

Efailwen

7 years ago

Date of purchase: 25/06/2017

What Richard Gough said about Thompson & Morgan:

The mole repeller was rubbish, it did not stop the moles. I even had a mole hill next to it. After a day they stopped working altogether.

Ryan B

Thompson & Morgan

7 years ago

Hi there, thank you for your positive review of our service. We appreciate the feedback. However, I am very sorry to hear that you have experienced issues with the Mole repeller. I have left further comments in reply to your product review. If you have any queries, please do let us know. Kind regards, Ryan

Product reviews

It did not work. It was rubbish

Ryan B

Thompson & Morgan

7 years ago

I am sorry to hear that you have found these to have no effect as yet. We have received very positive feedback on the repeller so far, and we are disappointed that it has not worked for you yet. We would say that it is not unusual to find that in the early stages molehills appear more frequently and even close to the unit. It can take up to 28 days to deliver the full deterrent effect. We are sure that you will find this to be the case. However, if you do find that the results are not satisfactory, please do not hesitate to let us know. Kind regards, Ryan

Trusted Customer

7 years ago

Date of purchase: 26/06/2017

Choice of seeds was excellent

Ryan B

Thompson & Morgan

7 years ago

Thank you for your review. We like to offer a wide range of different varieties for all growing needs, so we are happy to receive such positive comments! Kind regards, Ryan

PETER DYKE

ws98hw

7 years ago

Date of purchase: 26/06/2017

What PETER DYKE said about Thompson & Morgan:

l have been buying of Thompson £ Morgan for a long time and always get great results

Ryan B

Thompson & Morgan

7 years ago

Glad to hear it, and thank you so much for reviewing us. We do appreciate it. Kind regards, Ryan

Trusted Customer

7 years ago

Date of purchase: 23/06/2017

The item we ordered was as described, works well and what's more it arrived very speedily! Thank you!

Ryan B

Thompson & Morgan

7 years ago

You're more than welcome, and thank you very much for your comments. Kind regards, Ryan

Product reviews

ROBIN JOHNSTON

7 years ago

Date of purchase: 26/06/2017

What ROBIN JOHNSTON said about Thompson & Morgan:

sent every plant as described in perfect condition and as stated even sent some i did not request free i take it as i did not pay for them?

Ryan B

Thompson & Morgan

7 years ago

Glad to hear that everything is ok with your order. No extra payment was taken for the extra, I guess we were feeling generous on this occasion! Enjoy :) Kind regards, Ryan

Product reviews

Trusted Customer

7 years ago

Date of purchase: 25/06/2017

Service as expected which is very good

Ryan B

Thompson & Morgan

7 years ago

Hi there, thank you for your review. I am glad that you have been happy with the service we provide, but I am sorry that you have had issues with one of the items. I have left a response to your product review with further info. We will be in touch shortly. Kind regards, Ryan

Product reviews

Difficult to put the set together plastic spanners supplied broke when the first bolt was tightened. Cannot figure out how I fix the arms to the chairs. Prior drilled holes either missing completely

...

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Ryan B

Thompson & Morgan

7 years ago

I am really sorry to hear that you have experienced issues with this item, and I appreciate how disappointing this has been. I have passed the details of this on to the appropriate department, and one of my colleagues will be in touch with you shortly. Kind regards, Ryan

Trusted Customer

7 years ago

Date of purchase: 25/06/2017

Swift delivery from point of order - excellent service

Ryan B

Thompson & Morgan

7 years ago

Thank you very much! We do strive to provide the best service possible, so I am glad your experience with us has been a good one. Kind regards, Ryan

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About Thompson & Morgan

Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.

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0333 400 0033

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

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Thompson & Morgan Reviews

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Three-Piece Rose Armchair Bistro SetDifficult to put the set together plastic spanners supplied broke when the first bolt was tightened. Cannot figure out how I fix the arms to the chai...More reviews of this product (11)View product website

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