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Thompson & Morgan Reviews

https://www.thompson-morgan.com/
Rated
Excellent

Thompson & Morgan are one of the UK's largest Mail Order Seed and Plant companies.

Service
4.3
/5
Product
4
/5

5

4

3

2

1

5,371

1,502

724

356

504

8,457

ratings over the past year

Displaying all 104,126 reviews
DT
Denis Turner
7 years ago
Date of purchase: 25/06/2017
What Denis Turner said about Thompson & Morgan:
AFter initial problems with incomplete delivery, your staff worked very hard to satisfy this customer. The problem was with the delivery firm .
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Anne
Thompson & Morgan
7 years ago
Hi there, thanks for your review. I'm very sorry to hear that you have experienced problems with the delivery of your order. I'm glad that we were able to sort this out for you. If there's anything further we can be of help with please do feel free to email us at socialmedia@thompson-morgan.com. Kind regards, Anne
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Martin Brown
7 years ago
Date of purchase: 25/06/2017
What Martin Brown said about Thompson & Morgan:
Communicate more and effectively I.e. Delivery date and time window, when a refund is made, acknowledge problems with product and expedite remedial action and take full responsibility until resolved t
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Ryan B
Thompson & Morgan
7 years ago
Hi there, thank you very much for your review. I am sorry to hear that you have experienced disappointment with the service you have received. We are always striving to provide the best service, and we appreciate your comments. I am also sorry to hear that you have problems with your purchase. I have left further comments on your product review. Kind regards, Ryan
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PETER COBBETT
7 years ago
Date of purchase: 26/06/2017
What PETER COBBETT said about Thompson & Morgan:
Very quick action and delivery and follow up on any issues are dealt with quickly and efficiently
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Mel Wood
Thompson & Morgan
7 years ago
Super, we're delighted to hear it. Thanks for the feedback. 
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Ryan B
Thompson & Morgan
7 years ago
Thank you very much for your review, I am glad to hear that you have been happy with our service, and that your queries have been dealt with efficiently. I hope that we can continue to be of service to you. Kind regards, Ryan
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Trusted Customer
7 years ago
Date of purchase: 26/06/2017
Very pleased with Geranium Roxanne plants. They arrived in good condition and we were kept informed about when to expect them to arrive.
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Ryan B
Thompson & Morgan
7 years ago
Glad to hear that you are please with your order, and the service you have received from us. We appreciate your feedback :) Kind regards, Ryan
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JK
John Kerr
7 years ago
Date of purchase: 23/06/2017
What John Kerr said about Thompson & Morgan:
Quality of both plant received and delivery of same.
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Ryan B
Thompson & Morgan
7 years ago
Thank you for your positive comments, we appreciate your feedback :) Kind regards, Ryan
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VT
STroud
7 years ago
Date of purchase: 26/06/2017
What VT said about Thompson & Morgan:
Excellent service from start to finish. Faultless.
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Ryan B
Thompson & Morgan
7 years ago
Thank you so much! Glad to hear that you have been happy with the service. Kind regards, Ryan
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John Woods
7 years ago
Date of purchase: 26/06/2017
What John Woods said about Thompson & Morgan:
They sell veg seeds at £0.50 at the end of the season which suits people like me who use many seed varieties over as long as four years.
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Ryan B
Thompson & Morgan
7 years ago
Hi there, thank you very much for your feedback. I am glad that you have been happy with our range and our service. I am, however, sorry that you missed out on the Strawberry offer. I have provided a response to your product review below. Please let me know if I can be of any further help at all. Kind regards, Ryan
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Margaret Harrington
7 years ago
Date of purchase: 23/06/2017
What Margaret Harrington said about Thompson & Morgan:
I asked ror the delivery to a different address but it was sent to me, then after being assured that it was being sent, I had to ring up to find out why it had not been posted out a week later. I was
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Ryan B
Thompson & Morgan
7 years ago
Hi there, thank you very much for your review. I am very sorry that you have experienced problems with the original delivery of your order. It looks as though you have opted to keep the items as I understand you have been advised, which of course you are welcome to do so. I have left further comments in response to your product reviews. Please do get in touch with us again if you have any further queries. Kind regards, Ryan
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Jan Hill
7 years ago
Date of purchase: 26/06/2017
What Jan Hill said about Thompson & Morgan:
It was easy and quick. I am a long time customer so have had no problems so far.
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Anne
Thompson & Morgan
7 years ago
Lovely to hear that you found it easy and quick to place your order, Jan. It's good to hear that you haven't had any problems. We look forward to being of service to you in the future. Kind regards, Anne
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Trusted Customer
7 years ago
Date of purchase: 26/06/2017
Very good
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Ryan B
Thompson & Morgan
7 years ago
Thank you very much :) Kind regards, Ryan
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.
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0333 400 0033
Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.