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Thompson & Morgan Reviews

Rated
Excellent

Thompson & Morgan are one of the UK's largest Mail Order Seed and Plant companies.

Service
4.3
/5
Product
4
/5

5

4

3

2

1

5,371

1,502

724

356

504

8,457

ratings over the past year

Displaying all 104,126 reviews
Trusted Customer
7 years ago
Date of purchase: 26/06/2017
Seeds arrived promptly and were as described - they all had a decent 'shelf life' left
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Anne
Thompson & Morgan
7 years ago
I'm pleased that your seeds arrived promptly. I'm confident that you'll be pleased with the results, too! Kind regards, Anne
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Pamela Cooke
7 years ago
Date of purchase: 26/06/2017
What Pamela Cooke said about Thompson & Morgan:
When order did not arrive I asked for a voucher to spend in the future. It was sent very quickly. I have already bought next year's bean seeds.
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Anne
Thompson & Morgan
7 years ago
Hi there. Thank you for your kind review. I'm sorry that your original order didn't arrive. However, I'm pleased that you've been able to use your voucher promptly. Kind regards, Anne
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anita Andrews
7 years ago
Date of purchase: 24/06/2017
What anita Andrews said about Thompson & Morgan:
Still haven't received my order. I have phoned you and dx but not getting anywhere. Extremely disappointed. Each company passing the buck to the other
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Nikki
Thompson & Morgan
7 years ago
Hi Anita, Thank you for your review, I am sorry to hear of the troubles you have had with your order. We will be in touch regarding this matter to ensure that everything is sorted out for you. In the mean time, if you have any other issues, please get in touch via socialmedia@thompson-morgan.com and we will be happy to help. Thanks Nikki
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Lesley Marron
7 years ago
Date of purchase: 26/06/2017
What Lesley Marron said about Thompson & Morgan:
Quick delivery Good informative website
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Anne
Thompson & Morgan
7 years ago
Hello Lesley, I'm glad that your delivery arrived swiftly. We keep adding to the website with lots of useful information to help our gardening friends. Great that you find it handy, too! Kind regards, Anne


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Trusted Customer
7 years ago
Date of purchase: 26/06/2017
Delivery was fast and I was pleased with the goods I received.
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Anne
Thompson & Morgan
7 years ago
Hi there. I'm glad to hear that your delivery arrived quickly and you've been pleased with your purchases. Kind regards, Anne
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J Graham Bailey
Aberaeron
7 years ago
Date of purchase: 23/06/2017
What J Graham Bailey said about Thompson & Morgan:
Excellent service and products,I have used them many times in the past and have always had good results.
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Andy
Andover
7 years ago
Date of purchase: 23/06/2017
What Andy said about Thompson & Morgan:
Certainly recommend T&M to anyone wanting quality plants & excellent service. I have used T&M over a few years and never had a complaint.
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Anne
Thompson & Morgan
7 years ago
It's lovely to hear that you recommend Thompson & Morgan for our service and quality plants. Thank you for your continuing custom over the years! Kind regards, Anne
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Trusted Customer
7 years ago
Date of purchase: 24/06/2017
There was a manufacturing problem regarding a battery pack we purchased. They replaced it without any hesitation and we are delighted with the service received through Derek Whinstance.
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Anne
Thompson & Morgan
7 years ago
Hi there, thank you so much for your review. I'm sorry that there was a manufacturing fault with the battery pack you purchased. But it's great to hear that we were able to replace it promptly and you were able to make use of it quickly. I'll be happy to pass your comments along to Derek Whinstance. Kind regards, Anne
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Bruce Holton
7 years ago
Date of purchase: 26/06/2017
What Bruce Holton said about Thompson & Morgan:
I liked getting 6 seeds instead of the advertised 5 - thank you; but none of them germinated despite being watered and kept warm. I wasn't expecting for them all to germinate but at least thought 1
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Nikki
Thompson & Morgan
7 years ago
Hi Bruce, Thank you for your review regarding the poor germination of your seeds, I am sorry to hear that this is the case. We will be in touch shortly to assist with this matter. Thanks Nikki
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Angus Ashley
7 years ago
Date of purchase: 26/06/2017
What Angus Ashley said about Thompson & Morgan:
Unfortunately you have chosen to ask me about one incident when I did have a problem.the battery hedge trimmer I bought and paid for was sent in two parcels. One containing the battery which arrived o
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Nikki
Thompson & Morgan
7 years ago
Hi Angus, I am sorry that there has been some mis-communication with regards to your order and thank you for bringing this to our attention. I am glad to hear that a replacement has been received and that it is already tried and tested. If we can be of any further help, then please do not hesitate to get in touch. Thanks Nikki
 
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.
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Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.