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Thompson & Morgan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/thompson-morgan | Feefo

103,913 out of 103,919 reviews

Trusted Customer

2 days ago

Date of purchase: 29/05/2024

It was OK

Amy

Thompson & Morgan

1 day ago

Thank you for your review. We appreciate your feedback. Kind Regards, Amy, Thompson & Morgan Customer Care

Trusted Customer

12 hours ago

OK, Amy. I accept that growing conditions have been difficult this spring and I wasn't looking for a refund. Feel free to cancel it. If to late, thank you, anyway. Derek.

Product reviews

As usual with my orders this selection came with failures of about 25 per cent, i.e. three out of ten plants failed.

Amy

Thompson & Morgan

1 day ago

Thank you for your review. We appreciate your feedback and hope that the remaining plants put on an impressive display. Kind Regards, Amy, Customer Care

Trusted Customer

20 hours ago

I'm not sure yet that they will, Amy. I am somewhat worried that such a failure rate seems to be acceptable to T and M. I doubt that I shall be using garden mail order again with several nurseries nearby me. But I acknowledge the value of your special offers.

Naomi

Thompson & Morgan

17 hours ago

I am sorry if you have lost 3 of the 10 Petunia Surfinia plants. The weather conditions during the spring were a little cool when we despatched them in early May so this may have had an effect. On this occasion and as a gesture of goodwill I will issue the appropriate refund and apologise for any disappointment. Kindest regards, Naomi, Customer Care.

Ed Tiley

Pinner

13 hours ago

Date of purchase: 06/03/2024

What Ed Tiley said about Thompson & Morgan:

Very good

Product reviews

Selfserviceckin

Lower Sunbury

13 hours ago

Date of purchase: 30/05/2024

What Selfserviceckin said about Thompson & Morgan:

Well packed...All but few of the plants were still in their seed pots. Seedlings looked very healthy. Planted them the next day...doing well, although none of them have flowered as yet.

Product reviews

HEATHER THOMPSON

13 hours ago

Date of purchase: 11/06/2024

What HEATHER THOMPSON said about Thompson & Morgan:

Not impressed at all so far 2 lots have arrived dead won't be buying again

Product reviews

Christine Monk

Northampton

13 hours ago

Date of purchase: 08/05/2024

What Christine Monk said about Thompson & Morgan:

Very quick and easy to use and very good customer service if you need it.

Product reviews

Kenneth Ord

13 hours ago

Date of purchase: 11/06/2024

What Kenneth Ord said about Thompson & Morgan:

Great as allways

Product reviews

Shirley Evans

Bodelwyddan

14 days ago

Date of purchase: 28/05/2024

What Shirley Evans said about Thompson & Morgan:

My plants always are delivered by the courier with care and the plants arrive garden ready to plant all were planted and taken well . The service is excellent and plants arrived in good condition

Megan

Thompson & Morgan

11 days ago

Hello Shirley. Thank you for your fantastic feedback, I am delighted to hear your order has arrived safely with you. Kind regards, Megs

Product reviews

Michelle Dodds

14 hours ago

Date of purchase: 11/06/2024

What Michelle Dodds said about Thompson & Morgan:

Delivery was prompt and trees were carefully wrapped but very little roots on trees.

Product reviews

COLIN POOLE

tetbury

14 hours ago

Date of purchase: 30/05/2024

What COLIN POOLE said about Thompson & Morgan:

Far from the best

Product reviews

Christopher Light

14 hours ago

Date of purchase: 10/06/2024

What Christopher Light said about Thompson & Morgan:

Items sent with in days of ordering

Product reviews

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About Thompson & Morgan

Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.

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0333 400 0033

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

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Thompson & Morgan Reviews

Petunia Surfinia CollectionAs usual with my orders this selection came with failures of about 25 per cent, i.e. three out of ten plants failed.More reviews of this product (862)View product website

Nurserymans Choice Hanging Basket Mixed CollectionThis group was a little better than the trailing petunias. In both cases the plants look rather anaemic despite being potted on in John Innes No. 2. T...More reviews of this product (203)View product website

Alstroemeria Butterfly HybridsExcellent plug plants,, definitely recommended But Only one problem Regrettably we lost a few of them after planting out, ones that I thought had bee...More reviews of this product (505)View product website

Marigold French Vanilla F1 HybridWell packed...All but few of the plants were still in their seed pots. Seedlings looked very healthy. Planted them the next day...doing well, althou...More reviews of this product (68)View product website

Sweetest Tomato DuoThey are still growing I've not had a tomato yet they are getting thereMore reviews of this product (80)View product website

Broccoli PurpleliciousAll arrived deadMore reviews of this product (3)View product website

Alstroemeria Butterfly HybridsLovely condition when they arrived and now growing well. No flowers yet.More reviews of this product (505)View product website

Begonia Nonstop MixedGreat plants good show rainproof flowers⁹More reviews of this product (721)View product website

Geranium Horizon F1 AppleblossomPlants in good condition on arrival place in garden and awaiting a colourful display soon awaiting a good show all have taken wellMore reviews of this product (37)View product website

Marigold French Vanilla F1 HybridArrived in good condition and once placed in garden fed and watered awaiting display soon not flowered yet but looking forward to blooms...More reviews of this product (68)View product website

Delphinium Magic Fountains MixedFlowers delivered were in good condition and once placed in ground have taken and I am looking forward to a colourful display soon and the cat visitor...More reviews of this product (81)View product website

Nepeta nervosa Blue MoonArrived in good condition planted as soon as possible and have taken well looking forward to many years of beautiful displaysMore reviews of this product (14)View product website

Fruit Tree Collection Mini Fruit Tree2 of the trees had very little roots and have since died.More reviews of this product (223)View product website

Fruit Tree Trio Mini Fruit Tree2 of the trees , the apple and the pear had very little roots and have died.More reviews of this product (15)View product website

Alstroemeria Butterfly HybridsWaited along time, had to call as I wondered if the had been placed and then received three shriveled plants, that still have not been planted on....More reviews of this product (505)View product website

Salad Leaves Colourfully Mild Mix - Kew Collection SeedsEasy to growMore reviews of this product (16)View product website

Microgreens Radish Leaf Sangria - SeedsThey were easy to growMore reviews of this product (2)View product website

Microgreens Swiss Chard Red Chard - SeedsEasy to growMore reviews of this product (3)View product website

Pea Shoots Style - SeedsVery easy to grow and useMore reviews of this product (5)View product website

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