How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Toad Hall Cottages Reviews | Customer Service Reviews for https://www.feefo.com/reviews/toad-hall-cottages | Feefo

Displaying all 11,116 reviews

Trusted Customer

10 years ago

Date of purchase: 17/03/2014

stop in 2 diffrent toad hall cottages and never had a bad word for them

Toad Hall Cottages

10 years ago

Good to hear, we hope that you enjoy your break in Polperro too. The Toad Hall team.

See full customer review

Trusted Customer

10 years ago

Date of purchase: 19/03/2014

The reservation and booking process was fine but I was not keen on being charged a booking fee and asked for a credit card fee......this, of course, all in addition to the commission Toadhall charge t

...

Read all

Toad Hall Cottages

10 years ago

Thanks for your feedback.Our booking fee is lower than all of our direct competitors and we choose to publish this separately rather than add into total price as many do. Regarding the credit card fee,we do have many free ways to pay too;debit cards, cheques,BACs transfers (and all deposits are free regardless of whether paid on credit card). We hope you have a great stay in South Devon. The Toad Hall team.

See full customer review

Trusted Customer

10 years ago

Date of purchase: 19/03/2014

User friendly site, good response time.

Toad Hall Cottages

10 years ago

Many thanks, have a great time in Dartmouth. The Toad Hall team.

See full customer review

Trusted Customer

10 years ago

Date of purchase: 20/03/2014

I needed them to be brief and they were brief, efficient and helpful !

Toad Hall Cottages

10 years ago

Thank you, have a lovely holiday in Dittisham. The Toad Hall team.

See full customer review

Trusted Customer

10 years ago

Date of purchase: 20/03/2014

There was an issue with building work taking place in the area of the flat I am going to hire. The manager (Nick) of Toad Hall has been open about the situation with a discount being given for the pe

...

Read all

Toad Hall Cottages

10 years ago

Thanks for your comments. We feel it is best to be as open and honest about all of our properties. Enjoy the stunning views from this lovely property. The Toad Hall team.

See full customer review

Trusted Customer

10 years ago

Date of purchase: 04/03/2014

SHAME, WHAT A SLOW SEARCH ENGINE.

Toad Hall Cottages

10 years ago

Thank you for your comments. We work hard to ensure that our search engine is as fast as possible. We are always improving the site and there is a new, improved, search coming very soon! Enjoy your stay in the South Hams. The Toad Hall team.

See full customer review

Trusted Customer

10 years ago

Date of purchase: 18/03/2014

We have used Toad Hall Cottages for several years & find the booking process very quick & easy, with no problems. We haven't yet used the most recent property, but find that all the other properties w

...

Read all

Toad Hall Cottages

10 years ago

Thank you for your comments. We hope you have a lovely stay in Frogmore. The Toad Hall team.

See full customer review

Trusted Customer

10 years ago

Date of purchase: 17/03/2014

Very good service thank you. No problems at all.

Toad Hall Cottages

10 years ago

Many thanks, enjoy your visit to the south hams. The Toad Hall team.

See full customer review

Trusted Customer

10 years ago

Date of purchase: 18/03/2014

The lady at the other end of the telephone was courteous and professional and made the process very easy.

Toad Hall Cottages

10 years ago

Many thanks, have a good trip to Dartmouth. The Toad Hall team.

See full customer review

Trusted Customer

10 years ago

Date of purchase: 17/03/2014

Although I did have some problems with the actual owner of the cottage for changing the prices without prior mention of this in the description of the property. Toad Hall itself has been very pleasant

...

Read all

Toad Hall Cottages

10 years ago

Thanks for your feedback and apologies for the owner requiring a larger security deposit. We hope that you have a fantastic time in South Devon. The Toad Hall team.

See full customer review

Not received a review invite?

About Toad Hall Cottages

The Toad Hall Cottages Group are leading providers of holiday accommodation. Encompassing New Forest Cottages, Rumsey of Sandbanks and The Collection Online, Toad Hall Cottages market over 1200 superb properties throughout Devon, Cornwall, Dorset, Somerset and the New Forest. With offices all over the country and local teams always on hand to help, their service is unrivalled, knowing their properties and local areas inside out. This year, they've won 10 Years of Proven Trusted Service.

Read all

0800 6101122

Toad Hall Cottages, Elliott House, Church Street, Kingsbridge, South Devon, Devon, TQ7 1BY, United Kingdom