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Toad Hall Cottages Reviews | Customer Service Reviews for https://www.feefo.com/reviews/toad-hall-cottages | Feefo

Displaying all 11,421 reviews

Trusted Customer

10 years ago

Date of purchase: 18/05/2014

We had an issue with damp in the cottage we booked, Kim was fantastic and got us moved to another apartment in Polpero the same day, I judge toad Hall on how they deal with the issue, and they were su

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Toad Hall Cottages

10 years ago

Glad to hear that we could resolve the problem. We hope to welcome you back to the South West soon. The Toad Hall team.

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Trusted Customer

10 years ago

Date of purchase: 18/05/2014

All very easy

Toad Hall Cottages

10 years ago

That's what we aim for! Enjoy your trip to South Devon. The Toad Hall team.

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Trusted Customer

10 years ago

Date of purchase: 18/05/2014

first class

Toad Hall Cottages

10 years ago

Thank you, have a great stay in the South Hams. The Toad Hall team.

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Trusted Customer

10 years ago

Date of purchase: 18/05/2014

I have used Toad Hall Cottages several times and have always found them to be very helpful.

Toad Hall Cottages

10 years ago

Many thanks. We're happy to hear that you return to the South West with Toad Hall Cottages. Have a great stay in South Devon. The Toad Hall team.

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Trusted Customer

10 years ago

Date of purchase: 14/05/2014

We initially booked a cottage only to find 10 mins later that it had already been booked and there was /is an error on the web page. We were provided very quickly with a selection of other properties

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Toad Hall Cottages

10 years ago

Thank you. We apologise for the initial error that you had with your booking. We hope that the new cottage meets your needs and that you have a great stay in the South West. The Toad Hall team.

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Trusted Customer

10 years ago

Date of purchase: 20/05/2014

Prompt, competent and helpful service

Toad Hall Cottages

10 years ago

Thank you, we hope you enjoy your stay in South Devon. The Toad Hall team.

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Trusted Customer

10 years ago

Date of purchase: 20/05/2014

Professional and friendly staff who were only too pleased to help and ensure our dog . would be welcome at our holiday property!

Toad Hall Cottages

10 years ago

We welcome dogs at over 60% of our properties, so we are pleased to be able to help. Enjoy your stay in Devon. The Toad Hall team.

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Trusted Customer

10 years ago

Date of purchase: 18/05/2014

very pleased with your service the lady was very helpful will use your service again

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Trusted Customer

10 years ago

Date of purchase: 18/05/2014

Let you know when we've actually had our holiday!!!!!

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Trusted Customer

10 years ago

Date of purchase: 18/05/2014

Communcation has been prompt. Clarity of the use of the linen ordering process could have been given in the email in which they sent the form, which would have removed the need for separate communica

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Toad Hall Cottages

10 years ago

Thanks for your comments, it is a part of our process which we are looking at presently. We hope that you have a good stay in August- there are many ways of feeding back once you have had your stay: On our website review page (each property has one), social media or the assessment form that you get sent by Toad Hall Cottages. The Toad Hall team.

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About Toad Hall Cottages

The Toad Hall Cottages Group are leading providers of holiday accommodation. Encompassing New Forest Cottages, Rumsey of Sandbanks and The Collection Online, Toad Hall Cottages market over 1200 superb properties throughout Devon, Cornwall, Dorset, Somerset and the New Forest. With offices all over the country and local teams always on hand to help, their service is unrivalled, knowing their properties and local areas inside out. This year, they've won 10 Years of Proven Trusted Service.

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0800 6101122

Toad Hall Cottages, Elliott House, Church Street, Kingsbridge, South Devon, Devon, TQ7 1BY, United Kingdom