How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Toad Hall Cottages Reviews | Customer Service Reviews for https://www.feefo.com/reviews/toad-hall-cottages | Feefo

Displaying all 11,421 reviews

Trusted Customer

10 years ago

Date of purchase: 19/05/2014

Efficient and well organised. Very easy to book.

See full customer review

Trusted Customer

10 years ago

Date of purchase: 19/05/2014

We have booked with Toad Hall on quite a few occasions and over all its has been good - one cottage was very poor and we did complain but didn't get much feedback but the cottage was taken out of the

...

Read all

See full customer review

Trusted Customer

10 years ago

Date of purchase: 22/01/2014

Good, easy to use website.

See full customer review

Trusted Customer

10 years ago

Date of purchase: 13/05/2014

Finding a cottage was easy, great navigation.Easy booking. Looking forward to my stay.

See full customer review

Trusted Customer

10 years ago

Date of purchase: 16/05/2014

very good,excellent service.

See full customer review

Trusted Customer

10 years ago

Date of purchase: 15/05/2014

Site is clear and easy to use. Have stayed in several Toad Hall properties over the years. The ratings and descriptions are very good. Have never been disappointed. Thank you

Toad Hall Cottages

10 years ago

Many thanks. We're happy to hear that you return to the South West with Toad Hall Cottages. Have a great stay in Devon. The Toad Hall team.

See full customer review

Trusted Customer

10 years ago

Date of purchase: 15/05/2014

We had a number of issues with the property we rented but all were dealt with in a very business like manner. Thank you

Toad Hall Cottages

10 years ago

Thank you for your comments. You did encounter a couple of issues, which we are sorry for, but hope that we dealt with them in an acceptable way. We look forward to welcoming you to the Westcountry in the near future. The Toad Hall team.

See full customer review

Trusted Customer

10 years ago

Date of purchase: 15/05/2014

Company seems very well organised and I was dealt with in a professional and friendly manner. We look forward to our holiday in Devon

Toad Hall Cottages

10 years ago

Thank you. We always try to make the process as simple as possible for our guests. Enjoy your visit to Tuckenhay The Toad Hall team.

See full customer review

Trusted Customer

10 years ago

Date of purchase: 16/05/2014

I had to phone up on a Saturday as their internet site was not working properly. I was glad someone was there at the office as they were able to take my booking and payment immediately so I knew it wa

...

Read all

Toad Hall Cottages

10 years ago

Thank you and apologies that you had issues accessing our site. We have been making some large-scale IT improvements recently, but we are sorry that you couldn't complete your booking online. Thank you for calling. Our bookings team are on hand 6.5 days per week (mornings on Sundays) to answer any questions that you may have. We hope that you enjoy your stay in Dartmouth. The Toad Hall team.

See full customer review

Trusted Customer

10 years ago

Date of purchase: 15/05/2014

A site that is easy to navigate and filter what you do and don't want - as well as real people to chat/ email to for help and advice- so far I can not fault anything about the company, would totally r

...

Read all

Toad Hall Cottages

10 years ago

Thank you for your kind comments. We hope that the holiday lives up to our service thus far! Enjoy your break in South Devon. The Toad Hall team.

See full customer review

Not received a review invite?

About Toad Hall Cottages

The Toad Hall Cottages Group are leading providers of holiday accommodation. Encompassing New Forest Cottages, Rumsey of Sandbanks and The Collection Online, Toad Hall Cottages market over 1200 superb properties throughout Devon, Cornwall, Dorset, Somerset and the New Forest. With offices all over the country and local teams always on hand to help, their service is unrivalled, knowing their properties and local areas inside out. This year, they've won 10 Years of Proven Trusted Service.

Read all

0800 6101122

Toad Hall Cottages, Elliott House, Church Street, Kingsbridge, South Devon, Devon, TQ7 1BY, United Kingdom