How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Toad Hall Cottages Reviews | Customer Service Reviews for https://www.feefo.com/reviews/toad-hall-cottages | Feefo

Displaying all 11,421 reviews

Trusted Customer

10 years ago

Date of purchase: 15/05/2014

A site that is easy to navigate and filter what you do and don't want - as well as real people to chat/ email to for help and advice- so far I can not fault anything about the company, would totally r

...

Read all

Toad Hall Cottages

10 years ago

Thank you for your kind comments. We hope that the holiday lives up to our service thus far! Enjoy your break in South Devon. The Toad Hall team.

See full customer review

Trusted Customer

10 years ago

Date of purchase: 14/05/2014

Have not had holiday yet but booking and info was excellent

Toad Hall Cottages

10 years ago

Many thanks. We hope you have an excellent stay near Dittisham. The Toad Hall team.

See full customer review

Trusted Customer

10 years ago

Date of purchase: 13/05/2014

Friendly comunication, great location, good value. Cottage was a wee bit dated, farm lovely, only a little bit of extra here and there could have transformed it into something really special.

Toad Hall Cottages

10 years ago

Thank you, these properties really do offer great value family getaways. We're happy to hear that you had a good break. The Toad Hall team.

See full customer review

Trusted Customer

10 years ago

Date of purchase: 12/05/2014

Being old fashioned I prefer to make reservations on the 'phone. However I did find it very straight forward and simple on the internet. No complaints!!

Toad Hall Cottages

10 years ago

Many thanks for your comments. We do have a bookings team that are available to answer questions and book over the phone if you prefer. We hope that you have a good stay in the South Hams. The Toad Hall team.

See full customer review

Trusted Customer

10 years ago

Date of purchase: 13/05/2014

We have used Toad Hall several times, and are generally happy with the service. However, this time, when booking on line, when trying to pay, the website kept returning me to the home page, which mean

...

Read all

Toad Hall Cottages

10 years ago

Thank you, we're sorry to hear that you experienced problems with the online booking system. We have been making some changes to our IT infrastructre which may have affected you. For this we apologise. We hope that you have a good trip to South Devon. The Toad Hall team.

See full customer review

Trusted Customer

10 years ago

Date of purchase: 13/05/2014

Service was quick to confirm booking, despite booking two days before the start of our break, I still had to call again/email again to prompt for access code. Would have been easier to send out with b

...

Read all

See full customer review

Trusted Customer

10 years ago

Date of purchase: 13/05/2014

Website easy to use, people on phone are pleasant and courteous. Efficient booking process.

See full customer review

Trusted Customer

10 years ago

Date of purchase: 11/05/2014

I had initial problems in my booking regarding my Dad's dog (he's under 1yr (10months) but house trained and very well behaved or we wouldn't have considered taking him). It was not made clear on the

...

Read all

See full customer review

Trusted Customer

10 years ago

Date of purchase: 13/05/2014

So far I have only booked a holiday on line but found the whole process easy to manage

Trusted Customer

10 years ago

So far so good

See full customer review

Trusted Customer

10 years ago

Date of purchase: 05/05/2014

very helpful

Toad Hall Cottages

10 years ago

Thank you, that's what we aim for! Have a good trip to the South West. The Toad Hall team.

See full customer review

Not received a review invite?

About Toad Hall Cottages

The Toad Hall Cottages Group are leading providers of holiday accommodation. Encompassing New Forest Cottages, Rumsey of Sandbanks and The Collection Online, Toad Hall Cottages market over 1200 superb properties throughout Devon, Cornwall, Dorset, Somerset and the New Forest. With offices all over the country and local teams always on hand to help, their service is unrivalled, knowing their properties and local areas inside out. This year, they've won 10 Years of Proven Trusted Service.

Read all

0800 6101122

Toad Hall Cottages, Elliott House, Church Street, Kingsbridge, South Devon, Devon, TQ7 1BY, United Kingdom