Good morning, we are just getting in touch again regarding your review you left us on 22nd March on the Shelby 'Eleanor' Mustang GT500 experience you booked with TrackDays. Thank you for your patience whilst we investigated the issues you raised in respect of the Double the Distance upgrade.
Firstly, in respect of your additional reply on 22nd March, we simply cannot agree with you that we do not clearly advertise on
the copy for this experience about the Double the Distance upgrade. On the 'Itinerary' section, it quite clearly states "You can add a 'double distance' upgrade when you book."
It also states that there is a Double the Distance upgrade available and what the pricing of this is when you click through to order a voucher for this experience as it can be ticked as an additional extra for this voucher. We are sorry if you missed either of these pieces of information.
Secondly, having spoken to the supplier at the venue, they have confirmed with us that the track layout at Abingdon, the venue you attended, is 1½ miles, and that 4 laps is equivalent to 6 miles. They have advised us that they can only assume you were not informed by the instructors on the day of the mileage.
Kind regards,
The TrackDays Team.