Good morning, thank you for leaving us your feedback on the Junior Sports Car Driving Experience at Abingdon Airfield you booked with TrackDays. We welcome all reviews from our customers, whether positive or not, as these help to improve our products and services.
We are sorry to hear you were not entirely satisfied with the experience. Regarding waiting times on the day, most events hosted at our venues will also feature multiple experience providers, particularly at Abingdon Airfield which is a very popular venue. That is to say, other members of the public will be involved. Open day events may therefore experience schedule conflicts with others, but our suppliers at the venue will do their best to account for this and minimise delays where they reasonably can.
Regarding the pricing of extras for this experience on the day, whilst this was a voucher gifted to yourself, these are set out by the supplier of this experience and agreed when we, the acting agency, enter into contract with them, and these are clearly laid out when
purchasing the voucher on our website. Any additional extras outside of the experience purchased on our website are set and controlled by the supplier of the experience at the venue on the day.
Regarding parking fees at the venue, these will be set and controlled by the venue owner which is out of the control of both ourselves and the suppliers of this experience.
Kind regards,
The TrackDays Team.