Travel Trolley Reviews

Dear Our Valued Customer, Thank you for taking the time to voice your concerns about the quality of communication you received during your recent experience with our customer service. We sincerely apologize if the service provided by Mr. Nick did not meet your expectations. We take customer feedback very seriously here, and your comments provide crucial insights that aid us in identifying areas where we could improve. Please know that we do not condone rushed communication and we hold all our representatives accountable for delivering clear, concise, and patient service to our customers. In response to your feedback, we will initiate an internal review of this issue and provide necessary training to our staff to ensure that such incidents don't repeat in the future. Your satisfaction is our top priority, and we are committed to providing superior service at all times. We value your business and would like to regain your confidence in our services. To further discuss and rectify this issue, we would appreciate it if you could share a bit more details such as the date and time of the interaction. This information will greatly assist us in our investigation. Thank you again for your feedback. We hope to hear from you soon and restore your faith in our commitment to exceptional customer service. Regards, Travel Trolley

Dear Mr. Emaan, We are truly sorry to hear about your disappointing experience with our service. We pride ourselves on our commitment to delivering quality service and regret that we failed to meet your expectations. Your feedback is essential to us and we appreciate your thoughts about our staff's cooperation and transparency. We assure you that we take all feedback seriously and will ensure that your grievances are addressed immediately. We would appreciate another opportunity to better serve you. Please feel free to reach out to us so we can discuss any issues you had in more detail and work towards a resolution. Once again, we sincerely apologize for the inconvenience caused. Your satisfaction is our top priority, and we are committed to making this right. Regards, Travel Trolley

Dear Our Valued Customer, Thank you for your feedback. We're pleased to hear that you've received your booking confirmation promptly and were able to manage your booking on British Airways. We hope that your travel experience continues to be smooth and hassle-free. Should you need any further assistance, please feel free to contact us. We would be more than happy to assist you. Wishing you a wonderful journey ahead! Regards, Travel Trolley

Dear Steven, Thank you for your glowing recommendation and for choosing Travel Trolley as your trusted travel partner for over a decade. We are delighted to hear that you have consistently experienced satisfactory service from us. It's clients like you that make our job enjoyable. Your trust in our services means the world to us and we promise to keep offering high-quality travel arrangements for you. We look forward to helping you plan your next trip to Bangkok or any other destination. Remember, we are just a phone call or an email away whenever you need our assistance. Safe travels and thank you once again for your loyalty! Regards, Travel Trolley

Dear Allan, Thank you for choosing Travel Trolley for your travel needs and for taking the time to share your positive experience with our service. We are thrilled to learn that you found our ticket prices to be of good value and our confirmation process prompt. Customer satisfaction is our top priority and your feedback reaffirms the hard work we put in every day. We are glad to have been able to assist you on your two trips and look forward to helping you plan many more in the future. We can’t wait to serve you again. Regards, Travel Trolley

Dear Mr. Bastin, Thank you so much for your kind words, we truly appreciate your feedback. Regards, Travel Trolley

Dear Customer , Thank you for your kind words. We look forward to assisting you again in the future with your travel requirements. Kind Regards, Travel Trolley

Dear Our Valued Customer, Thank you so much for your positive feedback. We are thrilled to hear that you are satisfied with our service and operation. Thanks for choosing us, looking forward to serving you in the future. Regards, Travel Trolley