How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Travel Trolley Reviews | Customer Service Reviews for https://www.feefo.com/reviews/travel-trolley | Feefo

Displaying all 5,377 reviews

Samina Siddiqi

11 months ago

Date of purchase: 17/10/2023

What Samina Siddiqi said about Travel Trolley:

Best service very fast service keep up the good work 👏

Customer Support Team

Travel Trolley

11 months ago

Dear Ms Siddiqi, We appreciate your kind words and look forward to serving you again in the future. Thank you for choosing our service. Regards, Travel Trolley Team

See full customer review

Trusted Customer

11 months ago

Date of purchase: 17/10/2023

Poor service It rejected two credit cards both of which had credit The failure notice said I'd cancelled the transaction which wasn't the case

Customer Support Team

Travel Trolley

11 months ago

Dear Valued Customer, We are deeply sorry to hear about the poor experience you had with our service. We strive to provide our customers with efficient and reliable service, and it is disappointing to learn that we fell short of your expectations. We understand how frustrating it can be to have your transactions rejected, especially when you have available credit on both of your credit cards. We apologize for any confusion or inconvenience caused by the failure notice stating that you had cancelled the transaction. This is certainly not the case, and we are looking into what might have caused this error. We take all feedback seriously, and we will use your experience to improve our processes and prevent similar issues from occurring in the future. Regards, Travel Trolley Team

See full customer review

Ramanlal Patel

11 months ago

Date of purchase: 16/10/2023

What Ramanlal Patel said about Travel Trolley:

Good service

See full customer review

Trusted Customer

11 months ago

Date of purchase: 16/10/2023

Good and prompt service

Customer Support Team

Travel Trolley

11 months ago

Dear Valued Customer, Thank you for your feedback. We are looking forward to serving you again soon. Regards, Travel Trolley Team

See full customer review

Margaret Page

Lissington Lincoln

11 months ago

Date of purchase: 16/10/2023

What Margaret Page said about Travel Trolley:

Were quick to take my booking. A reasonable price on fares. Would definitely recommend.

Customer Support Team

Travel Trolley

11 months ago

Dear Ms Page, Thank you for your review! We are glad to hear that you had a positive experience with us. We strive to provide efficient and affordable booking services for our customers. We appreciate your recommendation and we look forward to serving you again in the future. Regards, Travel Trolley Team

See full customer review

Syed Mohammad Mehdi Rizvi

11 months ago

Date of purchase: 16/10/2023

What Syed Mohammad Mehdi Rizvi said about Travel Trolley:

Great people always spot on

Customer Support Team

Travel Trolley

11 months ago

Dear Mr Rizvi, Thank you for your kind words! We appreciate your feedback and are happy to hear that you had a great experience with our team. Our goal is to provide exceptional service to all of our customers and we are glad that we met your expectations. Thank you for choosing us and we hope to see you again soon. Take care! Regards, Travel Trolley

See full customer review

Trusted Customer

11 months ago

Date of purchase: 16/10/2023

It was very easy and cheap flight for my holidays. Will get more experience by the airline.

Customer Support Team

Travel Trolley

11 months ago

Dear Valued Customer, Thank you for taking the time to leave us a review! We look forward to serving you again soon. Regards, Travel Trolley Team

See full customer review

Trusted Customer

11 months ago

Date of purchase: 16/10/2023

I save my time. Travel trolley is my good experience.

Customer Support Team

Travel Trolley

11 months ago

Dear Valued Customer, Thank you for taking the time to share your positive experience with Travel Trolley. We are delighted to hear that you found our services to be efficient and time-saving. We appreciate your trust in us and hope to serve you again in the future. Regards, Travel Trolley Team

See full customer review

Trusted Customer

11 months ago

Date of purchase: 16/10/2023

Good excellent

Customer Support Team

Travel Trolley

11 months ago

Dear Valued Customer, Thank you for your feedback. We are looking forward to serving you again soon. Regards, Travel Trolley

See full customer review

Trusted Customer

11 months ago

Date of purchase: 14/10/2023

Excellently

Customer Support Team

Travel Trolley

11 months ago

Dear Valued Customer, Thank you for your feedback. We are looking forward to assisting you again in your travel needs. Regards, Travel Trolley

See full customer review

Not received a review invite?

About Travel Trolley

For the best deals on flight, hotels, holidays, city breaks and much more, Travel Trolley is the one-stop shop for all your travel needs. Check out our fantastic flight offers to destinations around the world or treat yourself to one of our unbeatable holidays. All our package holidays are ATOL protected, so you can rest assured your holiday and your money is safe. Check out our incredible deals today at TravelTrolley.co.uk

Read all

020 8843 6750

Palmoak House, Southall, UB1 1SU, United Kingdom