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Rated
Excellent
Service
4.6
/5
Product
4.5
/5

5

4

3

2

1

3,025

384

140

49

151

3,749

ratings over the past year

Displaying all 24,353 reviews
Trusted Customer
11 years ago
Date of purchase: 10/11/2012
Excellent service from the online site to delivery.
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Trusted Customer
11 years ago
Date of purchase: 09/11/2012
I received great service from Tripp.
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Trusted Customer
11 years ago
Date of purchase: 09/11/2012
Speedy delivery, will certainly use Tripp again
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Trusted Customer
11 years ago
Date of purchase: 09/11/2012
Super fast dispatch and delivery service. Good customer service emails and tracking information provided in timely fashion. Really happy. Would use again and recommend!
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Trusted Customer
11 years ago
Date of purchase: 04/11/2012
You need to use a better delivery service.Yodel are AWFUL and shocking. I will not be buying from you online again! I still haven't received the package yet and they tell me I have to sit at home for
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Tripp
Tripp
11 years ago
Good Afternoon, Thank you for your feedback. I'm very sorry to hear that you have had issues with our courier service. We see their service as an extension of ours and therefore take full responsibility for their failure to deliver. We do find that the vast majority of our parcels are delivered with no issue however it seems that in this instance you have experienced multiple issues. I understand that my colleague spoke to you yesterday in order to resolve this and ensure that your delivery happens with no further issue. Please be assured that this has been escalated both to myself and Yodel in order to make sure that this is resolved swiftly. Please accept my sincere apologies for any inconvenience caused to you so far and I will continue to monitor your delivery. Kind Regards Charlotte Osborne Customer Service & Website Manager t: +44(0)207 014 5853 (d/l) e: cosborne@tripp.co.uk
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Trusted Customer
11 years ago
Date of purchase: 08/11/2012
Very happy with the service, couldnt unlock when first arrived, rang and the problem was solved instantly.
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Trusted Customer
11 years ago
Date of purchase: 08/11/2012
Product seems good only time will tell. Very happy with delivery time.
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Trusted Customer
11 years ago
Date of purchase: 08/11/2012
very prompt sevice
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Trusted Customer
11 years ago
Date of purchase: 08/11/2012
Ordered one day - delivered the next morning. Excellent service - thank you
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Trusted Customer
11 years ago
Date of purchase: 08/11/2012
Excellent service expected 4/5 day delivery but dispatched and arrived the following day that's what I call good service
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About Tripp
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage. Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage. We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.
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2-5, London, lonodn, Greater London, EC1M 4DE, United Kingdom
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About Tripp
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage. Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage. We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.