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Tripp Reviews | Customer Service Reviews for https://www.feefo.com/reviews/tripp-uk | Feefo

Displaying all 24,347 reviews

Trusted Customer

1 year ago

Date of purchase: 13/08/2023

The service was ok.

Product reviews

Trusted Customer

1 year ago

Date of purchase: 12/08/2023

Excellent. Quick, personal replies to queries. I was impressed. Custo.ee service is my number one reason for using a supplier/retailer.

Tripp Customer Service

Tripp

1 year ago

Thank you, Kind regards TRIPP

Product reviews

Trusted Customer

1 year ago

Date of purchase: 12/08/2023

I was kept up to date with the status of my package and the item was exactly as described.

Tripp Customer Service

Tripp

1 year ago

Good Morning, Thank you for your feedback we really appreciate this :) Kind Regards, TRIPP.

Mr Peter Hawkins

1 year ago

Date of purchase: 09/08/2023

What Mr Peter Hawkins said about Tripp:

Arrived on time good quality

Trusted Customer

1 year ago

Date of purchase: 18/10/2021

Decent delivery

Product reviews

Suitcase delivered in good time, however, the quality has been poor. The carry handle which runs down the outside of the case has broken from the screws which secured the bottom of it and now the case

...

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Tripp Customer Service

Tripp

1 year ago

Good afternoon, Thank you for your review. I'm sorry to hear of the issues you're facing. If you believe this to be a manufacturing issue please email us on customerservice@tripp.co.uk and our team can assist you further. Kind Regards, TRIPP.

MS Gillian Harris

London

1 year ago

Date of purchase: 10/08/2023

What MS Gillian Harris said about Tripp:

I was so pleased with my purchase, however as I don't fly until December I can't comment on how well it performs, but feel sure it will be great.

Tripp Customer Service

Tripp

1 year ago

Good Morning, Thank you for your positive review. We hope you have a lovely holiday in December :) TRIPP.

Mr Stuart Bird

1 year ago

Date of purchase: 07/07/2023

What Mr Stuart Bird said about Tripp:

Customer service was excellent, they corrected the mistake with our order quickly and without any hassle.

Product reviews

Although the customer service and quickness of correcting a mistake on our order was excellent the items were not up to the standard we expected or reflected the price. Once the cases where filled th

...

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Tripp Customer Service

Tripp

1 year ago

Good Morning, Thank you for your feedback. I'm sorry the product wasn't up to your standard, if you feel you're facing a manufacturing issue please email us on customerservice@tripp.co.uk and our team can look into this for you. Kind Regards, TRIPP.

Mr Christopher Perks

Neston

1 year ago

Date of purchase: 10/08/2023

What Mr Christopher Perks said about Tripp:

Great product and great price

Product reviews

Mr Robert Melvin

1 year ago

Date of purchase: 09/08/2023

What Mr Robert Melvin said about Tripp:

We are sure that Tripp sent the case in good faith but was let down by their couriers, Yodel

Tripp Customer Service

Tripp

1 year ago

Thank you for your feedback, i can see we have resolved this for you. Please accept our apologies for the inconvenience caused, Kind regards TRIPP

Product reviews

Trusted Customer

1 year ago

Date of purchase: 08/08/2023

Service was fine, my case arrived about 1 week after purchase

Tripp Customer Service

Tripp

1 year ago

Thank you. Kind regards TRIPP

Product reviews

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About Tripp

‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage. Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage. We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.

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0207 014 5877

2-5, London, lonodn, Greater London, EC1M 4DE, United Kingdom

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Tripp Reviews

Tripp Mint 'Retro II' Cabin 4 Wheel Suitcase (TSA)The side handle makes for difficult transition between trolley handle on the top of the case and turning the case onto it's side to pick up and carry!...More reviews of this product (19)View product website

Tripp Banana 'Holiday 7' Cabin 4 Wheel SuitcaseSolid, bright, easy to use.More reviews of this product (60)View product website

Tripp Banana 'Holiday 7' Large 4 Wheel SuitcaseSolid, lightweight and roomy.More reviews of this product (49)View product website

Tripp Ivy 'Superlock II' Medium 4 Wheel SuitcaseSuitcase delivered in good time, however, the quality has been poor. The carry handle which runs down the outside of the case has broken from the scre...More reviews of this product (18)View product website

Tripp Berry 'Superlite 4W' Large 4 Wheel SuitcaseAlthough the customer service and quickness of correcting a mistake on our order was excellent the items were not up to the standard we expected or re...More reviews of this product (46)View product website

Tripp Aqua 'Superlite' 4 Wheel Large SuitcaseAlthough the customer service and quickness of correcting a mistake on our order was excellent the items were not up to the standard we expected or re...More reviews of this product (43)View product website

Tripp Berry 'Superlite 4W' Medium 4 Wheel SuitcaseAlthough the customer service and quickness of correcting a mistake on our order was excellent the items were not up to the standard we expected or re...More reviews of this product (69)View product website

Tripp Berry 'Superlite 4W' HoldallExcellent size and sturdy.More reviews of this product (61)View product website

Tripp Ice Blue 'World' Medium 4 wheel suitcaseGreat value for money at TrippMore reviews of this product (27)View product website

Tripp Peach 'World' 4 Wheel Medium SuitcaseGreat value for money at TrippMore reviews of this product (6)View product website

Tripp Banana 'Holiday 7' Cabin 4 Wheel SuitcaseJust what we required for an BBC Easy Jet flight to ItalyMore reviews of this product (60)View product website

Tripp Hot Pink 'Chic' Large 4 Wheel SuitcaseFor a hard shell case the one I bought is very flimsy. Not impressed for the price I paid. Have bought cheaper hard shell cases & they’re much stronge...More reviews of this product (6)View product website

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