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Tripp Reviews | Customer Service Reviews for https://www.feefo.com/reviews/tripp-uk | Feefo

Displaying all 24,353 reviews

Trusted Customer

1 year ago

Date of purchase: 21/07/2023

Easybto order came really quickly

Product reviews

2 ordered two cases both came off plain damaged not what i expected for the price paid

Tripp Customer Service

Tripp

1 year ago

Good afternoon, Thank you for your review. I'm sorry to hear your cases were damaged by the airline, you can raise a claim with the airline and if they need a cover letter from the manufacturer please email us on customerservice@tripp.co.uk and our team can assist with that. Kind Regards, TRIPP.

Trusted Customer

1 year ago

Date of purchase: 20/07/2023

Suitcase is perfect. Delivered really efficiently as well.

Product reviews

Miss Tiffany James

1 year ago

Date of purchase: 19/07/2023

What Miss Tiffany James said about Tripp:

Me and my partner ordered new suitcases a week before our holiday. The bronze colour that I chose on the website does not look the same in person, and looks more grey. My partners suitcase arrived dam

...

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Tripp Customer Service

Tripp

1 year ago

Thank you for your feedback, apologies for the inconvenience caused. Please be assured this is not typical of Tripp's quality or standards. I can see my colleague is assisting you to get this resolved, kindly respond to the email and we can bring this matter to a close. Kind regards, TRIPP

Miss Tiffany James

1 year ago

Thank you for your fast response. I have already responded to your colleagues email, and have send the PO number. I am awaiting a response.

Product reviews

Does not match the colour shown on the website, quality isn't great.

Tripp Customer Service

Tripp

1 year ago

Thank you for your feedback, we are really sorry to hear you were unhappy with your case. We have made every effort to ensure the colour of our product is accurately displayed on our website, however we cannot guarantee your screens display will reflect the colour of the product on delivery. We do have a free returns service if you would like to take advantage of this we are more than happy to assist further, please email customerservice@tripp.co.uk to arrange. Kind regards, TRIPP

Ms Eunice Alves

1 year ago

Date of purchase: 19/07/2023

What Ms Eunice Alves said about Tripp:

The quality is good and they offer excellent value for money. Would highly recommend.

Tripp Customer Service

Tripp

1 year ago

Thank you. Kind regards, TRIPP

Product reviews

Mrs AnneMarie Dunn

1 year ago

Date of purchase: 20/07/2023

What Mrs AnneMarie Dunn said about Tripp:

Great product Good service

Tripp Customer Service

Tripp

1 year ago

Thank you, TRIPP

Trusted Customer

1 year ago

Date of purchase: 20/07/2023

I order my suitcases from the Tripp website . They arrived Carefully boxed and in the time period stated . They are a wonderful suitcases in a fabulous colour ( Flamingo pink) and well worth the mo

...

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Tripp Customer Service

Tripp

1 year ago

Thank you for your feedback. Kind regards, TRIPP

Product reviews

Trusted Customer

1 year ago

Date of purchase: 19/07/2023

Very efficient delivery and box the case was in was undamaged. The case itself was different to one i bought in the past . Different wheels and different pattern on outside. No zipped compartment ins

...

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Product reviews

Mrs Samantha Howard

1 year ago

Date of purchase: 18/07/2023

What Mrs Samantha Howard said about Tripp:

Website easy to use. Quick delivery, good communication.

Tripp Customer Service

Tripp

1 year ago

Thank you, TRIPP

Tripp Customer Service

Tripp

1 year ago

Thank you, Kind regards TRIPP

Product reviews

Trusted Customer

1 year ago

Date of purchase: 17/07/2023

Carry on bag didn't arrive until I was on holiday.

Product reviews

Trusted Customer

1 year ago

Date of purchase: 23/06/2023

Swift delivery.

Tripp Customer Service

Tripp

1 year ago

Thank you Kind regards, Tripp

Product reviews

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About Tripp

‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage. Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage. We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.

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0207 014 5877

2-5, London, lonodn, Greater London, EC1M 4DE, United Kingdom

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Tripp Reviews

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Tripp Flamingo 'Holiday 7' Large 4 Wheel SuitcaseAmazing and worth the money .More reviews of this product (36)View product website

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Tripp Turquoise 'Holiday 7' Large 4 Wheel SuitcasePurchased this to match the one I already have but wheels different and so is the pattern on the outside. Also zipped compartment on netting inside is...More reviews of this product (58)View product website

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Tripp Flamingo 'Holiday 7' Large 4 Wheel SuitcaseLovely colour, subdued pink. Easily spotted on the carousel. Love the 360 degree swivel wheels. This is the first hard shell style suitcase I've pur...More reviews of this product (36)View product website

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