Merchant Logo

Triton Showers Reviews

Rated
Excellent

As the UK's leading shower manufacturer, Triton have been a big part of the UK's first thing routine for over 40 years.

Service
4.5
/5
Product
4.5
/5

5

4

3

2

1

915

164

48

24

67

1,218

ratings over the past year

1,218 out of 6,039 reviews
Time:
Past year
SP
Simon Papworth
11 months ago
Date of purchase: 16/10/2023
What Simon Papworth said about Triton Showers:
Great service in reacting to sending out multi packs of spares to repair a never ending issue with a relatively new shower.
Merchant Logo
Tracy
Triton Showers
10 months ago
Thank you for your review. Regards Tracy
Product reviews

0
Share
JD
Jonathan Davies
11 months ago
Date of purchase: 16/10/2023
What Jonathan Davies said about Triton Showers:
This shower head is better than all others I’ve sourced over the last few years. Arrived quickly
Merchant Logo
Tracy
Triton Showers
10 months ago
Thank you for your review. We are pleased to hear you are satisfied and you had a good experience with the team here at Triton. Regards Tracy
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 10/10/2023
I have had triton showers in a few houses and previously good service if I had a problem. I liked them as British and were easily changeable on 150mm pipes centres. Bought new unit with 150 centres fr
...
Read all
Merchant Logo
Tracy
Triton Showers
11 months ago
Thank you for your feedback. Sorry to hear you have an issue with your shower. Please email us at spares@tritonshowers.co.uk or you may like to use our Live chat facility located on our website and we can assist you. Regards Tracy
Trusted Customer
11 months ago
Shower now working well and friendly plumber did not charge me for three visits. Thanks for swift response
Merchant Logo
Tracy
Triton Showers
11 months ago
Thank you for the update, this is good to hear. Regards Tracy
Trusted Customer
11 months ago
Great and timely service from Triton. Product working well, 5 year guarantee and very good and responsive customer service
Merchant Logo
Tracy
Triton Showers
10 months ago
.
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 05/10/2023
Improve quality
Merchant Logo
Tracy
Triton Showers
11 months ago
Thank you for your feedback. Regards Tracy
Product reviews

0
Share
JC
Jonathan Childs
11 months ago
Date of purchase: 14/10/2023
What Jonathan Childs said about Triton Showers:
Send the part when you say you have. Take less than 1 hour to answer the phone. Took over a week to receive our part after being told 3 different delivery days.
Merchant Logo
Leon
Triton Showers
11 months ago
Thank you for your feedback. It would appear we had an issue with despatching last week which caused some orders to not go out correctly. This is what has caused the delays causing us to eventually have to resend it, due to this delay we have also refunded your delivery but we apologise for any inconveniences caused in this situation. Kind regards, Leon.
Product reviews

0
Share
JP
JANE PINNIGER
Walllingford, Oxfordshire.
11 months ago
Date of purchase: 09/10/2023
What JANE PINNIGER said about Triton Showers:
The installer finished in about 15-20 minutes and he left the bottom of the unit leaking. I will have to get on to Customer service as I am scared to use it incase I get an electric shock. Very disapp
...
Read all
Merchant Logo
Leon
Triton Showers
11 months ago
Thank you for your feedback. We can see another visit has been scheduled for us to reattend but we apologise for any inconveniences caused in this situation. Kind regards, Leon.
Product reviews

0
Share
FS
Faith O'Sullivan
Bridgend
11 months ago
Date of purchase: 14/10/2023
What Faith O'Sullivan said about Triton Showers:
They delivered the parts I needed really quickly and correctly. Sadly I’ve had a shower fitted for a year and a half and the metal bar that holds the head etc went rusty so we had to replace it:
Merchant Logo
Leon
Triton Showers
11 months ago
Thank you for your feedback. Kind regards, Leon.
Product reviews

0
Share
DM
Darren McCarthy
11 months ago
Date of purchase: 14/10/2023
What Darren McCarthy said about Triton Showers:
I bought a thermal cut out and never received it in to the place of destination, also no correspondence where it is or weather its been dispatched and by whom, Very disappointed in this service
Merchant Logo
Leon
Triton Showers
11 months ago
Thank you for your feedback, we apologise for any inconveniences caused in this situation. I have sent you an e-mail regarding this with some options to get it resolved. Kind regards, Leon.
0
Share
JN
James Nicholson
11 months ago
Date of purchase: 13/10/2023
What James Nicholson said about Triton Showers:
I ordered a spare part for my Triton shower and after a week it had still not arrived, I contacted Triton they checked with the DPD and it appears that no one knows what happened to it. I received an
...
Read all
Merchant Logo
Leon
Triton Showers
11 months ago
Thank you for your feedback, we apologise for any inconveniences caused in this situation. On checking the order we can see this out for delivery today, there was some form of issue with the despatch of the item. We have also refunded your delivery on the order. Kind regards, Leon.
0
Share
Trusted Customer
11 months ago
Date of purchase: 06/10/2023
I spoke to a female member of the customer services team about which new parts I needed for my shower, with the intention of then purchasing them. She was very nice and took all my details. She said s
...
Read all
Merchant Logo
Leon
Triton Showers
11 months ago
Thank you for your feedback. Sorry to read you didn't receive a response regarding the your query, if you do get any issues regarding a product you can message our technical team directly on technical@tritonshowers.co.uk however we have to advise we do not provide information on wiring products/parts or have any instructions available to send on how to fit parts outside of our pressure relief valves. Kind regards, Leon.
0
Share
About Triton Showers
At Triton, we’re proud to be known as ‘The UK’s Shower company’. Having produced expertly engineered, innovative shower designs for the British public since 1975, we’ve been an important part of your first thing routine for over 40 years. We want that morning routine to be a great experience, which is why every Triton shower is expertly designed and rigorously tested.
Read all
Triton Showers, Triton Road, Nuneaton, Warwickshire, CV11 4NR, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Triton Showers
At Triton, we’re proud to be known as ‘The UK’s Shower company’. Having produced expertly engineered, innovative shower designs for the British public since 1975, we’ve been an important part of your first thing routine for over 40 years. We want that morning routine to be a great experience, which is why every Triton shower is expertly designed and rigorously tested.