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SPL Villas Reviews | Customer Service Reviews for https://www.feefo.com/reviews/trust-club-ltd-ta-spl-villas | Feefo

Displaying all 41 reviews

mark omahony

11 months ago

Date of purchase: 30/04/2023

What mark omahony said about SPL Villas:

The villa is a great size and in a good location as long as you have a car. I would though urge the owners to address the showers that just dribble out and also increase the amount of utensils in the

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Victoria

SPL Villas

11 months ago

Thank you so much for your feedback, it is great to hear that you enjoyed the pool and had a great holiday. We have reached out to the local villa supplier with the points you have raised on the the villa, and will follow up to ensure the points you have raised are rectified. Once again, thank you for your feedback, we look forward to helping you arrange your next Villa holiday. Kind regards, Victoria at SPL Villas

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Bruno Dias

11 months ago

Date of purchase: 02/09/2023

What Bruno Dias said about SPL Villas:

Gostamos que o apartamento tivesse com todo o equipamento necessário a utilização de cozinha. A spa villas deu resposta as necessidades e resolveu todos os problemas detectados em tempo útil. Contudo

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Victoria

SPL Villas

11 months ago

Thank you for your kind feedback, we are pleased to hear you found the villa well equipped. SPL Villas would always want you to have an enjoyable stay. We will ensure your feedback is passed to the local villa agent and will follow this up. Thanks and kind regards, Victoria at SPL Villas

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Lucy Clifford

12 months ago

Date of purchase: 12/03/2023

What Lucy Clifford said about SPL Villas:

SPL Villa company were good, staff easy to contact via email and very helpful. However, locally villa agent not as attentive.

Victoria

SPL Villas

11 months ago

Thank you for your valuable feedback, we are glad to hear that you were pleased with SPL Villas support, we will also pass these comments to the local agent and will ensure your comments are taken on board. We look forward to helping you arrange your next villa holiday. Kind regards, Victoria at SPL Villas

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Trusted Customer

12 months ago

Date of purchase: 27/08/2023

Generally we had good communication and support from SPL. However, confusing when we’ll hear about getting our deposit back? Been back from our holiday for over a week and deposit has not been returne

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Victoria

SPL Villas

11 months ago

Thank you for your feedback. Its so great to hear that you have been pleased with the communication and support from SPL Villas. We have also followed up with the local agent to ensure the security deposit refund had been processed to you. We look forward to helping you to arrange your next villa holiday.

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Deborah Stephen

Harrow

12 months ago

Date of purchase: 26/08/2023

What Deborah Stephen said about SPL Villas:

Fantastic at guiding us to the right villa for 10 people. And when I couldn’t access previous emails I spoke to the kindest lady to help me .

Victoria

SPL Villas

11 months ago

Thank you for your lovely feedback. It is always lovely to hear when a customer has been happy with the service they have received. We look forward to assisting you with your future Villa Holidays. Kindest regards, Victoria at SPL Villas

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Anthony Stephens

Harrow

1 year ago

Date of purchase: 25/05/2023

What Anthony Stephens said about SPL Villas:

. Would definitely book through spl villas again . Service is fantastic great to book through a human .

Victoria

SPL Villas

1 year ago

Hi Anthony, Thank you so much for your feedback, We are very pleased to hear you enjoyed your villa holiday. Kind regards, SPL Villas

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Sarah Frost

1 year ago

Date of purchase: 22/01/2023

What Sarah Frost said about SPL Villas:

The SPL team were very responsive to queries, our one issue was quickly resolved to a very high standard and very professionally.

Victoria

SPL Villas

1 year ago

Thank you for your Feedback Sarah, We are always pleased to hear when a customer has enjoyed their villa holiday. Kind regards, SPL Villas

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John Goodacre

Suffolk

1 year ago

Date of purchase: 24/05/2023

What John Goodacre said about SPL Villas:

The team at SPL Villas were exceptionally helpful and friendly both prior to and during our visit. Faultless both on the phone and during all communication by email.

Victoria

SPL Villas

1 year ago

Hi John, Its great to hear you had a lovely holiday. Thank you for your feedback, we look forward to arranging yyour next holiday. Kind regards, the SPL Villas Team

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Graham Hul

1 year ago

Date of purchase: 22/07/2023

What Graham Hul said about SPL Villas:

Good communication and helpful information. Prompt responses

Victoria

SPL Villas

1 year ago

Thank you for your feedback Graham. Glad to hear you were happy with the service you were provided. We look forward to booking your next villa holiday. Kind regards, Victoria at SPL Villas

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Graham Hull

1 year ago

Date of purchase: 11/05/2023

What Graham Hull said about SPL Villas:

Great contact and communication. always promptly responding the questions and requests. Clear information on payment terms and deadlines

Edward

SPL Villas

1 year ago

Hi Graham, thank you for your feedback. We are pleased that you enjoyed your holiday and we hope to help you with another again.

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About SPL Villas

Launched in 2021, award winning SPL Villas are a villa holiday company offering 1,500 carefully selected villas across the Mediterranean and Florida. Independently, and family, owned, we offer a truly personal customer service, with our reservations team on hand to assist you in choosing a villa and a destination that is right for you. With over 40 years of providing villa holidays between them, their expertise is second to none. They will look after you in the same manner that they have been looking after our friends and families, finding you a villa situated in only the most beautiful holiday destinations. Our personal, customer service has been 5 star rated by our customers, and your villa holiday is very important to all of us. We want to do everything possible to ensure you make the right choice and understand that your time away with us is priceless. We take our time when sourcing all our villas, ensuring that we offer you a wide variety of features, local amenities, and beautiful locations. We take the hassle out of booking your villa holiday, so that you can sit back, relax, and enjoy your villa holiday.

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0204 580 1178

Nicholson House,, 41 Thames Street, Weybridge, KT13 8JG, United Kingdom

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