I ordered a pair of mechanic jack, items are okay but arrived with the operating handle missing.
UK Lifting Store
UK Lifting Store
1 year ago
Hello Zuber,
Thank you for your feedback, from what I can see DPD misplaced the operating handle in shipment & a replacement was sent out to you next day. If you have any further issues, please do not hesitate to contact us on 0121 368 0662.
We hope to see you shopping with UK Lifting Store again soon!
wrong ones sent replacement on route only 3 stars because they got it wrong and caused delays
UK Lifting Store
UK Lifting Store
1 year ago
Hi Warwick,
We are sorry to hear you had the incorrect items the first time around, but pleased to see our sales team managed to rectify this for you.
If there is anything further in which we can assist you on this matter, please contact us on 0121 368 0662.
We hope to see you shopping with UK Lifting Store again soon!
Order placed 10 days ago, understood everything was in stock, had an email. Stating that there were 24 hour delays due to snow. Still waiting!
UK Lifting Store
UK Lifting Store
1 year ago
Hello Andrew,
We have looked in to your order & we can see that DPD tried to deliver on numerous occasions since you placed your order and have been unsuccessful. Therefore it was recon signed for back to our head office. I will look in to getting your order re-sent back out for you today free of charge.
Any issues, please give us a call on 0121 368 0662.
Very pleased with the product and speed of delivery. I was unable to track my delivery with the link sent out and I am still awaiting a VAT receipt, having emailed sales to request one.
UK Lifting Store
UK Lifting Store
1 year ago
Glad to hear you are pleased with our services & product.
Sorry to hear the link you were sent was not working, I will have a chat with out IT dept and find out why this was the case? I will also ensure to get the invoice sent over now.
We look forward to seeing you shop with UK Lifting Store again soon!
The service wasn't great, My item wasn't dispatched on time and so I had to purchase another one from a different vendor.
When trying to contact UK lifting store it took 8 attempts by phone, on 3 of t
...
Read all
UK Lifting Store
UK Lifting Store
1 year ago
Hello Joe,
We have looked into this and we can see that it was despatched the next working day as you had missed the 1pm cut off for next day delivery. We can see that DPD had delays in your area, which unfortunately sometimes is out of our control.
I can see that it was upgraded to a pre 10.30am delivery free of charge.
If you wish to discuss this further please give us a call on 0121 368 0662 or email us at 'sales@ukliftingstore.co.uk'.
UK Lifting offer a wide variety of lifting equipment! head online now at www.ukliftingstore.co.uk to see for yourself. We pride ourselves on delivering a first class service to our customers, providing quality goods at good prices with fast lead times.
We also supply many UK made pieces of equipment such as ratchets, chainslings and wire roped. If you are after anything bespoke, hit us up!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
UK Lifting offer a wide variety of lifting equipment! head online now at www.ukliftingstore.co.uk to see for yourself. We pride ourselves on delivering a first class service to our customers, providing quality goods at good prices with fast lead times.
We also supply many UK made pieces of equipment such as ratchets, chainslings and wire roped. If you are after anything bespoke, hit us up!