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Ultrimax Store Reviews

http://www.ultrimaxstore.com

Rated

Excellent

Specialists in 'Total Paint Shop Support'.

Service

4.2

/5

Product

4.2

/5

5

4

3

2

1

9

3

0

2

14

ratings over the past year

Displaying all 293 reviews

ST

Steve

Hannington, Hampshire

8 years ago

Date of purchase: 23/08/2016

What Steve said about Ultrimax Store:

I placed an order with Ultimax on August 23rd for next day delivery and it was confirmed as dispatched that day. I am told it will be delivered tomorrow August 30th - seven days later. In a word, tha

...

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Giles

Ultrimax Store

8 years ago

Good Morning Steve,

I firstly want to sincerely apologize for the delay with your order and explain the changes we have made to ensure this does not happen again.

We also want to thank you for your feedback as the website is only a few months old and we are constantly updating it to make it better.

The Demidekk Windows and Doors product is a special order item and the website should not have sent an email saying it would be delivered next day. We have changed this now and also put in place an email alert to tell customers if their web order has been delayed for any reason.

We would also like to offer you £60 off your next order with us as a goodwill gesture.

Kind Regards

Giles Hoare

Managing Director

ST

Steve

8 years ago

Hi Giles, Thanks for getting back, which is appreciated. Your changes are timely as, obviously, if I had been told the product was not in stock I would not have expected next day delivery. However I'm pleased to say the order has finally arrived this morning and I've just signed for it, However a further refinement for your site would be to make it easier to leave an instruction for your couriers to leave it in a safe place so you don't have to wait in. Good luck with the site and thanks for the money off offer. By the way, the young lady who mans your salesline is extremely helpful. Regards Steve Clarke

2

Trusted Customer

8 years ago

Date of purchase: 10/08/2016

good prices and vary fast delivery

Product reviews

1

JO

John

8 years ago

Date of purchase: 02/06/2016

What John said about Ultrimax Store:

Exhalent service was with me very fast

1

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About Ultrimax Store

The number 1 choice for industrial paint supplies, specialist coatings, paint shop consumables and spray equipment. Established in 1973, we have over 40 years of experience in advising and supplying paint to the trade. A family owned, well established company that has the experience to meet the technical demands of our customers. As part of the Ultrimax Coatings Group, one of the UK's leading industrial paint manufacturers, we offer a huge range of specialist paints and coatings for all industries. Our clients are at the centre of our business focus and we offer everyone a friendly, helpful service every time.

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01302856666

Unit 23 Ogden Road, Shaw Lane Industrial Estate, Doncaster, South Yorkshire, DN2 4SE, United Kingdom

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