Coffee pods don't work. Feel like they will break machine. For comparison EVERY other brand of pod I buy works fine; Starbucks, LOR, Costa, heck even the Aldi and Lidl ones work but the urban ones won
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Camille
Urban Brew UK
2 months ago
Thank you so much for this feedback and so sorry to hear of this experience. I will be passing this feedback onto the team to discuss as well. We appreciate the good and the not so good feedback as this helps us better grow. I will reach out to you via email and do all that we can to make sure that you are happy! - 😊☕ - Vince
So sorry to hear this! It looks like we have emailed a few times and your delivery is awaiting collection. Please reach out via email if you still see any issues. - Camille ☕❤
Thank you so much for your feedback and I am so sorry to hear this! 💔 It looks like we have been in contact via email and messenger to make sure you are looked after. So sorry for this experience and we hope you enjoy the coffee when it arrives. - Camille ☕❤
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