Hi there,
We are sorry to hear about your frustrating experience with our company. We sincerely apologise for the inconvenience and the lack of communication regarding your orders. Your feedback is extremely valuable to us, and we take your concerns very seriously. In regards to your previous order, we can see that our shipping partner has confirmed that it has been sent back to us due to failed delivery attempts. Once again, we do apologise for any inconvenience caused. We hope that the discount code offered has helped with your new purchase.
If your newest order has not arrived, do please contact our Customer Service Team and they will be able to help out. You can contact them at support@curvykate.com or via Live Chat. More information can be seen here: https://www.curvykate.com/pages/delivery#q5
Best Wishes,
Curvy Kate Team