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Usborne Reviews

https://usborne.com
Rated
Exceptional
Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

249

17

2

1

3

272

ratings over the past year

Displaying all 1,112 reviews
BR
Bev Rae
3 years ago
Date of purchase: 26/05/2021
What Bev Rae said about Usborne:
Easy to co-ordinate around ordering the books I wanted. Quick efficient service and updated me on books out of stock.
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Paul Wakelin
3 years ago
Date of purchase: 07/05/2021
What Paul Wakelin said about Usborne:
Had an issue with missing parcel, resolved very quickly. Good all round experience, buying, deliver was quick and good customer service.
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MP
Milada Pajerová
3 years ago
Date of purchase: 12/05/2021
What Milada Pajerová said about Usborne:
The content of delivery arrived safely but the box was torn and one box inside was open. I would prefer to have the content in a bubble foil or a plastic bag to prevent it from looking in or getting w
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Janine Walkden
3 years ago
Date of purchase: 24/05/2021
What Janine Walkden said about Usborne:
This is the second time I purchased through Teri and she is marvellous! Great customer service and always has the right advice!
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Hailey Douglass
3 years ago
Date of purchase: 23/05/2021
What Hailey Douglass said about Usborne:
Fast delivery excellent prices
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Trusted Customer
3 years ago
Date of purchase: 20/05/2021
I was looking for some me books to encourage my daughter to write. I was pointed I the right direction and given a good selection of age appropriate books. My order arrived in a couple of days and my
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Trusted Customer
3 years ago
Date of purchase: 21/05/2021
I would definitely recommend Usborne books. My son and all his friends are totally into all Usborne books we have.
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Trusted Customer
3 years ago
Date of purchase: 21/05/2021
Very good value and super quick delivery
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Trusted Customer
3 years ago
Date of purchase: 20/05/2021
Easy enough to order, but still waiting for them to arrive 2 weeks later
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Lisa
Usborne
3 years ago
Hello - I'm so sorry you're still waiting for your order. I checked with our delivery department and there has been an issue with orders for Guernsey and I'm afraid your order has not yet despatched. If you email orders@usborne.com with the word Guernsey in the subject line they will be able to update you. Once again, I'm so sorry for the delay, Lisa
Trusted Customer
3 years ago
Thanks for your reply. Yes I have heard there are issues shipping to Guernsey - even normal post is struggling. Hopefully they will arrive soon, it's just one of things at the moment.
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Lisa
Usborne
3 years ago
🤞
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Trusted Customer
3 years ago
Date of purchase: 18/05/2021
staff welcoming and accommodating. The books I ordered were great and my kids enjoyed reading them. Delivery was super quick. I was impressed with the service Osborne's provide and will for sure orde
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About Usborne
Usborne is the UK’s leading specialist children’s book publisher: an independent, family business which creates engaging, innovative, accessible books for children of all ages. Usborne books are written to appeal directly to children, and are there for every age and stage from newborn baby to young adult. Children can grow with Usborne books. For distinctive, enriching books for children, look for the Usborne balloon.
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About Usborne
Usborne is the UK’s leading specialist children’s book publisher: an independent, family business which creates engaging, innovative, accessible books for children of all ages. Usborne books are written to appeal directly to children, and are there for every age and stage from newborn baby to young adult. Children can grow with Usborne books. For distinctive, enriching books for children, look for the Usborne balloon.