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Usborne Reviews

Rated
Exceptional
Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

251

17

2

1

3

274

ratings over the past year

Displaying all 1,114 reviews
JL
Jacky Luker
Faringdon
7 months ago
Date of purchase: 22/01/2024
What Jacky Luker said about Usborne:
It was easy to find the books online and there was a good choice. My grandson loves the magic painting books! Great books and Great company
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Trusted Customer
7 months ago
Date of purchase: 19/01/2024
Ottimo, anche se i tempi di consegna sono un po' lunghi. Non mi hanno inviato un libro che avevo pagato con la spedizione, e me lo hanno mandato poi singolarmente.
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KS
Karen Simmonds
7 months ago
Date of purchase: 17/01/2024
What Karen Simmonds said about Usborne:
Yes it was
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Sam Sheffield
Usborne
7 months ago
Hello Karen, We're so pleased that you had a great experience shopping with us and the First Magic Painting Zoo lived up to expectations'. Best wishes The Usborne Team
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JH
Julie Horn
Bishop Auckland
7 months ago
Date of purchase: 16/01/2024
What Julie Horn said about Usborne:
I would definitely reccomend these brilliant, books they helped tremendously well,for my grandchildren, well done,and beautifully presented too,keep up the fantastic work,thank you.
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Sam Sheffield
Usborne
7 months ago
We're so pleased you have had great experience shopping with us and your Grandchildren loved the books.
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JL
Jacky Luker
Faringdon
7 months ago
Date of purchase: 10/01/2024
What Jacky Luker said about Usborne:
There has been fantastic customer service when I reported the book had not arrived. The problem was due to DPD losing it………. Can’t fault Usborne service team as was resolved without any fuss and repla
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Sam Sheffield
Usborne
7 months ago
We're so pleased you had a great experience shipping with us and that we were able to resolve your issue. We hope the books live up to your epectations. With best wishes The Usborne Team
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Trusted Customer
8 months ago
Date of purchase: 19/12/2023
Found on line
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Sam Sheffield
Usborne
8 months ago
Dear Customer Thank you for your message, we are sorry that you have received a faulty book in your order and would like to send a replacement, please can you confirm that you are happy for us to do so? We look forward to hearing from you at your convenience. With kind regards The Usborne Team
Trusted Customer
8 months ago
Thank you for offering to replace the faulty Suoerheroes Activity book, which I accept. P,ease post to the original order delivery address. Thank you
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OS
Oleksandra Sinozatska
8 months ago
Date of purchase: 30/12/2023
What Oleksandra Sinozatska said about Usborne:
Very user friendly experience
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Sam Sheffield
Usborne
7 months ago
We're so pleased you had a great experience shopping with us and the books lived up to your expectations.
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Trusted Customer
8 months ago
Date of purchase: 10/01/2024
Great service and support from the Usborne representative Debbie. She has experience of reading books with children and she was able to point me in the right direction to get just the right book that
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Trusted Customer
8 months ago
Date of purchase: 09/01/2024
I bought what I had seen elsewhere.
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Sam Sheffield
Usborne
7 months ago
We're so pleased you had a great experience shopping with us and the books lived up to your expectations'.
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Trusted Customer
8 months ago
Date of purchase: 06/12/2023
Libro ben fatto e arrivato nei tempi previsti
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Sam Sheffield
Usborne
7 months ago
We're so pleased that you had a great experience shopping with us and the the books lived up to your expectations'.
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About Usborne
Usborne is the UK’s leading specialist children’s book publisher: an independent, family business which creates engaging, innovative, accessible books for children of all ages. Usborne books are written to appeal directly to children, and are there for every age and stage from newborn baby to young adult. Children can grow with Usborne books. For distinctive, enriching books for children, look for the Usborne balloon.
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About Usborne
Usborne is the UK’s leading specialist children’s book publisher: an independent, family business which creates engaging, innovative, accessible books for children of all ages. Usborne books are written to appeal directly to children, and are there for every age and stage from newborn baby to young adult. Children can grow with Usborne books. For distinctive, enriching books for children, look for the Usborne balloon.