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Usborne Reviews

https://usborne.com
Rated
Exceptional
Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

251

17

2

1

3

274

ratings over the past year

Displaying all 1,115 reviews
AA
Amos Alington
1 year ago
Date of purchase: 13/07/2023
What Amos Alington said about Usborne:
i have not seen the book, but Amos says it's good.
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Trusted Customer
1 year ago
Date of purchase: 10/08/2023
I was helped by an Independent Usbourne Partner who is always so helpful and who has helped me find some lovely books to give as gifts for my daughter and others for Christmas and the books are all so
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0
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Trusted Customer
1 year ago
Date of purchase: 18/08/2023
Very easy to find, easy to use website
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BO
Berenice Ortega
1 year ago
Date of purchase: 05/07/2023
What Berenice Ortega said about Usborne:
My books were never delivered. I wrote to the customer service number provided, it's been over a week and I have not received a reply.
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Zoe
Usborne
1 year ago
Dear Berenice, Please accept my apologies for the problems you have encountered with your order and not receiving a response from customer service. We can process your order again or refund you, which would you prefer? Best wishes, Zoe
BO
Berenice Ortega
1 year ago
Thank you for your reply, I had to call customer service since it had been a month without any reply from Usborne. Turns out the books had been delivered but in a very obscure place (behind the bins at the side of the house). So we never saw them and they were ruined by the weather. So Usborne processed the order again and I have now received the books.
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CA
Cindy Azor
1 year ago
Date of purchase: 17/08/2023
What Cindy Azor said about Usborne:
Great book my daughter loves it, she’s 2 years old, she loves the sounds on every pages and try to imitate the sound which is so cute. Im very happy with my purchase and will definitely buy more.
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DM
David Mather
1 year ago
Date of purchase: 14/08/2023
What David Mather said about Usborne:
I ordered a book only to find that my wife had ordered the same one from elsewhere. I immediately (within minutes) contacted Usborne Books to cancel only to be told that they couldn't do that and I'd
...
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Trusted Customer
1 year ago
Date of purchase: 10/08/2023
I knew what I was looking for so the ordering was pretty easy. There was a glitch I thought I had ordered via a partner but the system glitched and it went through as a general order. So that was disa
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LJ
Lisa James
1 year ago
Date of purchase: 27/06/2023
What Lisa James said about Usborne:
Books were easy to find
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TM
Tammy Marshall
1 year ago
Date of purchase: 28/07/2023
What Tammy Marshall said about Usborne:
Very helpful
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SY
Susan Yates
1 year ago
Date of purchase: 10/08/2023
What Susan Yates said about Usborne:
Excellent choice of books. The touch and sound books are wonderful. I ordered mine direct. The service was very good and they arrived quickly too.
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About Usborne
Usborne is the UK’s leading specialist children’s book publisher: an independent, family business which creates engaging, innovative, accessible books for children of all ages. Usborne books are written to appeal directly to children, and are there for every age and stage from newborn baby to young adult. Children can grow with Usborne books. For distinctive, enriching books for children, look for the Usborne balloon.
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About Usborne
Usborne is the UK’s leading specialist children’s book publisher: an independent, family business which creates engaging, innovative, accessible books for children of all ages. Usborne books are written to appeal directly to children, and are there for every age and stage from newborn baby to young adult. Children can grow with Usborne books. For distinctive, enriching books for children, look for the Usborne balloon.