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Usborne Reviews

Rated
Exceptional
Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

251

17

2

1

3

274

ratings over the past year

Displaying all 1,114 reviews
SB
Sue Baxter
3 years ago
Date of purchase: 03/08/2021
What Sue Baxter said about Usborne:
My awesome Usborne organiser was able to tell me when books / cards I was interested in came back in stock.
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AN
Amelia Jiménez
3 years ago
Date of purchase: 19/07/2021
What Amelia Jiménez said about Usborne:
Los libros llegaron en el plazo establecido en perfecto estado y son maravillosas. Mi hijo está encantado con ellos y yo también!
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AW
andrew wadsworth
3 years ago
Date of purchase: 30/07/2021
What andrew wadsworth said about Usborne:
Customer service tried to help resolve a delivery issue but fed ex still haven’t delivered the items over 2.5 weeks since ordering…
0
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JF
James Favell
hastings
3 years ago
Date of purchase: 15/07/2021
What James Favell said about Usborne:
Great service, my independent organiser is amazing and delivers a personal service
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Trusted Customer
3 years ago
Date of purchase: 14/07/2021
Easy ordering and fast delivery
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Trusted Customer
3 years ago
Date of purchase: 28/07/2021
It was a very prompt delivery and the agent was a nice person to deal with
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Trusted Customer
3 years ago
Date of purchase: 27/07/2021
Lovely books for toddlers. Arrived promptly and in good order.
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SM
sushmitha maluvadu
3 years ago
Date of purchase: 12/07/2021
What sushmitha maluvadu said about Usborne:
The package delivery took about a month. I did not get updates either and the dhl reference number was broken.
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Lisa
Usborne
3 years ago
I'm so sorry to hear your delivery was longer than expected, and that our delivery partner was not able to provide the service we expect. I'm glad you enjoyed the books though - once they arrived. Best wishes, Lisa
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LW
Lauren Wilson
3 years ago
Date of purchase: 24/07/2021
What Lauren Wilson said about Usborne:
Brilliant easy to order and quick delivery
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NJ
Navy James
3 years ago
Date of purchase: 07/07/2021
What Navy James said about Usborne:
Books are very informative and useful for my kids ..highly recommend
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About Usborne
Usborne is the UK’s leading specialist children’s book publisher: an independent, family business which creates engaging, innovative, accessible books for children of all ages. Usborne books are written to appeal directly to children, and are there for every age and stage from newborn baby to young adult. Children can grow with Usborne books. For distinctive, enriching books for children, look for the Usborne balloon.
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17 Framfield Road, London, N5 1UU, United Kingdom
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About Usborne
Usborne is the UK’s leading specialist children’s book publisher: an independent, family business which creates engaging, innovative, accessible books for children of all ages. Usborne books are written to appeal directly to children, and are there for every age and stage from newborn baby to young adult. Children can grow with Usborne books. For distinctive, enriching books for children, look for the Usborne balloon.