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Usborne Reviews

https://usborne.com
Rated
Exceptional
Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

250

17

2

1

3

273

ratings over the past year

Displaying all 1,113 reviews
Trusted Customer
3 years ago
Date of purchase: 07/07/2021
Delivery was terrible. Didn’t arrive on time, difficult to deal with delivery company who kept saying they didn’t have address details albeit they left a “sorry you were out” card, no assistance from
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Lisa
Usborne
3 years ago
I'm so sorry to hear that your delivery did not live up to the standard we expect from our delivery partner. I can't find any reference to this in our Customer Services but if we missed your email or phone call, I do apologise for the frustration. Lisa
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NY
Nga chi Yau
3 years ago
Date of purchase: 18/07/2021
What Nga chi Yau said about Usborne:
Nice book, fast and efficient order
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Trusted Customer
3 years ago
Date of purchase: 04/07/2021
Helen was great, my son chose 2 books but one of them was out of stock so I used Helens recommendation station and I'm so glad I did. He loved the book she chose and so did my grandchildren.
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Eilidh MacDonald
3 years ago
Date of purchase: 18/07/2021
What Eilidh MacDonald said about Usborne:
Kathryn was extremely helpful in providing advice and recommendations on books. The order arrived promptly and in excellent condition and I’m sure the books will be enjoyed by the children they are fo
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Trusted Customer
3 years ago
Date of purchase: 04/07/2021
Lovely books delivered quickly
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Trusted Customer
3 years ago
Date of purchase: 03/07/2021
Quick delivery, well priced
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Trusted Customer
3 years ago
Date of purchase: 13/07/2021
I used an online rep and she was fantastic at helping me choose a book suitable for my niece and it arrived just in time for her birthday so very happy all around
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Vivienne Redfern
3 years ago
Date of purchase: 16/07/2021
What Vivienne Redfern said about Usborne:
The books were excellent, I have purchased almost everyone of the magic painting books. Great fun to do and relaxing.
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Trusted Customer
3 years ago
Date of purchase: 15/07/2021
Always amazing books which keep our daughter (and us) entertained!
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Trusted Customer
3 years ago
Date of purchase: 01/07/2021
I‘m very happy with the reading collections I purchased for my 7 year old son who likes a good story but needs simple sentences to read himself. I ordered the collections which arrived in Germany qui
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About Usborne
Usborne is the UK’s leading specialist children’s book publisher: an independent, family business which creates engaging, innovative, accessible books for children of all ages. Usborne books are written to appeal directly to children, and are there for every age and stage from newborn baby to young adult. Children can grow with Usborne books. For distinctive, enriching books for children, look for the Usborne balloon.
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17 Framfield Road, London, N5 1UU, United Kingdom
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About Usborne
Usborne is the UK’s leading specialist children’s book publisher: an independent, family business which creates engaging, innovative, accessible books for children of all ages. Usborne books are written to appeal directly to children, and are there for every age and stage from newborn baby to young adult. Children can grow with Usborne books. For distinctive, enriching books for children, look for the Usborne balloon.