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Usborne Reviews

Rated
Exceptional
Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

250

17

2

1

3

273

ratings over the past year

Displaying all 1,113 reviews
MG
M Golding
Surrey
3 years ago
Date of purchase: 12/07/2021
What M Golding said about Usborne:
The books arrived surprisingly quickly. I found some of the corners of the pages of one of the books slightly bent and wasn't sure whether I had done this myself, when removing it from the packet, or
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Trusted Customer
3 years ago
Date of purchase: 14/07/2021
Usborne's products are always brilliant quality. Love the sticker books!
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Trusted Customer
3 years ago
Date of purchase: 13/07/2021
Unfortunately, I still have not received the book. It was a Birthday Present for a little girl on her 7th Birthday and her Birthday has now been and gone. Please can you help me as I have obviously
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Lisa
Usborne
3 years ago
I'm so sorry to hear you have not yet received your book. I have passed your information to our Customer Services department and someone will be in touch today. Lisa
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Trusted Customer
3 years ago
Date of purchase: 13/07/2021
Easy to order and very quick delivery.
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Trusted Customer
3 years ago
Date of purchase: 13/07/2021
Quality products. My daughter loves her new library!
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Trusted Customer
3 years ago
Date of purchase: 09/07/2021
Always fantastic books with helpful filters to ensure it’s age specific. Delivery is super quick despite covid, so absolutely delighted with the service. The recipient age 5 was delighted with the b
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Trusted Customer
3 years ago
Date of purchase: 28/06/2021
Great, Merriki was always available to answer questions/make recommendations
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LR
Lisa Robinson
3 years ago
Date of purchase: 25/06/2021
What Lisa Robinson said about Usborne:
Really straightforward online order process, very navigable and clear. Order unfortunately went missing in transit, and when I emailed to follow up, a member of Usborne customer care team actually pho
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JO
Joanne
St. Leonards-on-Sea
3 years ago
Date of purchase: 24/06/2021
What Joanne said about Usborne:
Excellent fast and polite
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Trusted Customer
3 years ago
Date of purchase: 08/07/2021
Not received them yet supposed to be for a birthday present. Too late
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Lisa
Usborne
3 years ago
Hello - I'm so sorry to hear you have not yet received your books. If they have still not arrived do please contact our Customer Services department at Orders@Usborne.com best wishes, Lisa
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About Usborne
Usborne is the UK’s leading specialist children’s book publisher: an independent, family business which creates engaging, innovative, accessible books for children of all ages. Usborne books are written to appeal directly to children, and are there for every age and stage from newborn baby to young adult. Children can grow with Usborne books. For distinctive, enriching books for children, look for the Usborne balloon.
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About Usborne
Usborne is the UK’s leading specialist children’s book publisher: an independent, family business which creates engaging, innovative, accessible books for children of all ages. Usborne books are written to appeal directly to children, and are there for every age and stage from newborn baby to young adult. Children can grow with Usborne books. For distinctive, enriching books for children, look for the Usborne balloon.