I recently purchased furniture from baker and Stonehouse, while there the shop assistant filled in forms, I then filled forms in on line with correct information, but some how the information while be
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Melissa
V12 Retail Finance
1 year ago
We’re sorry about your experience. At V12 Retail Finance we take the security of our customer's data very seriously. This means that when we get in touch, we are sometimes unable to explain why until you contact us. Our customer service teams are available from 9 am to 5 pm Monday to Friday and we apologise that you didn’t find them helpful on this occasion. We're always finding ways to improve our service, and we'd like to discuss this further with you. If you wish to tell us more about what happened please call us on 02920 468 900.
MA
Marie
1 year ago
I appreciate you taking security very serious especially with customers data, but the form in question and wrong information didn’t come from me it come from the shop, maybe this needs looked at, thanks for your response
Excellent customer service .i was not disappointed with the service from Fraser Hart having bought from the Bluewater store many years prior. Thankyou for your professional help in aquiring my 3rd TA
V12 Retail Finance is owned by Secure Trust Bank plc and is a UK specialist Retail Finance provider. Based in Cardiff, V12 has been offering Retail, Point of Sale and Interest Free Finance and for over 20 years, specialising in Online Finance for the past 10 years.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
V12 Retail Finance is owned by Secure Trust Bank plc and is a UK specialist Retail Finance provider. Based in Cardiff, V12 has been offering Retail, Point of Sale and Interest Free Finance and for over 20 years, specialising in Online Finance for the past 10 years.