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V12 Retail Finance Reviews

Rated
Exceptional
Service
4.8
/5

5

4

3

2

1

268

18

2

2

7

297

ratings over the past year

Displaying all 5,066 reviews
DM
Deborah Mcinnes
1 year ago
Date of purchase: 18/07/2023
What Deborah Mcinnes said about V12 Retail Finance:
Great and easy service. Very simple to navigate and the application was straight forward. Correspondence from v12 was efficiently. Happy to use again
Trusted Customer
1 year ago
Date of purchase: 18/07/2023
Fast straightforward service. Would definitely recommend.
Trusted Customer
1 year ago
Date of purchase: 20/06/2023
Did not receive any paperwork or an email
Trusted Customer
1 year ago
Date of purchase: 07/07/2023
I have not purchased and I am now still waiting for my £300 deposit to be returned! This was deducted from my bank in seconds but clearly not so easy to refund.
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Hannah Stacey
V12 Retail Finance
1 year ago
Hi, Thank you for your comments, I have passed your details on to our customer resolutions team who will be in touch with you shortly. Kind regards V12 Retail Finance
Trusted Customer
1 year ago
This issue has now been rectified by the supplier
AA
Alison Atherton
1 year ago
Date of purchase: 12/07/2023
What Alison Atherton said about V12 Retail Finance:
All good, easy process 👎
Trusted Customer
1 year ago
Date of purchase: 06/07/2023
Efficient all the way through the process and kept me up to date at every stage
LW
Louise Wright
1 year ago
Date of purchase: 05/07/2023
What Louise Wright said about V12 Retail Finance:
Offered an easy to access route to spread the cost to buy a new bike. Easy to use and Bike is brilliant.
DG
David Gordon
1 year ago
Date of purchase: 07/07/2023
What David Gordon said about V12 Retail Finance:
Dreadful. All one way
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Hannah Stacey
V12 Retail Finance
1 year ago
Hi, thanks for getting in touch. If you would like to discuss your V12 account, please send an email to customerservices@v12finance.com or a secure message on your V12 Self-Service and we will endeavour to address any concerns you may have.
Trusted Customer
1 year ago
Date of purchase: 06/07/2023
I’ve always used v12 for semi large cycling items always fast and easy to sort out never had a problem
TM
Trevor Mccudden
1 year ago
Date of purchase: 05/07/2023
What Trevor Mccudden said about V12 Retail Finance:
Brilliant thankyou
About V12 Retail Finance
V12 Retail Finance is owned by Secure Trust Bank plc and is a UK specialist Retail Finance provider. Based in Cardiff, V12 has been offering Retail, Point of Sale and Interest Free Finance and for over 20 years, specialising in Online Finance for the past 10 years.
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25-26 Neptune Court, Vanguard Way, Cardiff, Cardiff, CF24 5PJ, United Kingdom
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About V12 Retail Finance
V12 Retail Finance is owned by Secure Trust Bank plc and is a UK specialist Retail Finance provider. Based in Cardiff, V12 has been offering Retail, Point of Sale and Interest Free Finance and for over 20 years, specialising in Online Finance for the past 10 years.