The ordering process was easy and the product was delivered next day.
Product reviews
Product exactly as ordered and works well. I have had to replace the pump every 3-4 years.
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Trusted Customer
10 years ago
Date of purchase: 11/04/2014
They offer a good range of products at good prices, there delivery service is excellent and very fast plus there after sales service is second to none
Trusted Customer
10 years ago
An excellent company who serve the pond keeper with everything they need this is backed up by a very wide range of products which they stock and get delivered very quickly i.e. ordered online Saturday AM delivered Tuesday 11.30 added with there friendly and helpful advice and after care I think it would be hard to find another company who could do better.
Product reviews
My last one got coated with lime scale but WGD suggested using vinegar to clear it unfortunately I had no luck
Used before good value for money
I have purchased replacement foams before and always keep a set as a spare
Used it before and ordered this to stock up
Does what it says on the tin, the problem I have is it tends to seize up over time because of the amount of lime scale in my pond, I am hoping the UV Boost I have purchased may resolve the problem
I have been using it for about 5 years with no problem
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Trusted Customer
10 years ago
Date of purchase: 10/04/2014
pump delivered first thing next morning
Product reviews
no problems with pump so far
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Trusted Customer
10 years ago
Date of purchase: 07/04/2014
Manufacturers minor faults replaced within days
First class service
Product reviews
A little noisy but does the job
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Trusted Customer
10 years ago
Date of purchase: 10/04/2014
I thought I had placed an order for the long thin waterfall . When it arrived it was a leg every wide waterfall the other item on the page, I rang the store & the chap I spoke to on the phone was very
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Trusted Customer
10 years ago
Date of purchase: 02/04/2014
Easy site to use and good communication throughout
Product reviews
Good value for money
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Trusted Customer
10 years ago
Date of purchase: 08/04/2014
perfect apart from not getting the text about delivery the night before.
Product reviews
great
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Trusted Customer
10 years ago
Date of purchase: 05/04/2014
Always give good service, products always in stock, good range. Never had a complaint, been using them since the cyprio days.
Product reviews
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Trusted Customer
10 years ago
Date of purchase: 08/04/2014
I placed my order on 9th April, have not received the goods yet. (19th April)
Trusted Customer
10 years ago
Not very impressed
Water Gardening Direct
Water Gardening Direct
10 years ago
Thank you for taking the time to respond to our feedback request. I would like to apologise for the delay in delivery of your One Shot - Underwater Sealant which was dispatched from ourselves on the 10th April (the day after ordering) via first class recorded delivery.
I understand that you have been in touch via email with our sales support team and it has been established that royal mail have lost the original item.
Please accept our apologies for this delay and I hope you will shortly receive the replacement item which we sent on the 21st of April.
Should you have any further concern regarding this order, please contact me directly.
Kind Regards
Toby Harris
Director
Water Gardening Direct
Tel:01778 341199
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Trusted Customer
10 years ago
Date of purchase: 07/04/2014
great service
Product reviews
great sevice
All received in excellent order, slight delay quickly sorted out by Toby & team
Do you believe there's little to choose between mail order aquatic companies? Deal with us and we are sure you'll quickly notice a pleasant difference. Welcome to Water Gardening Direct!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Do you believe there's little to choose between mail order aquatic companies? Deal with us and we are sure you'll quickly notice a pleasant difference. Welcome to Water Gardening Direct!