Your representative was very helpful when dealing with my dissatisfaction of the purchased product.
Water Gardening Direct
Water Gardening Direct
10 years ago
Thank you for taking the time to respond to our feedback request.
I understand that you have been in contact with our technical staff and you are currently testing an alternative strainer bag that we have sent you. However I would like to take this opportunity to apologise for the problem you have experienced with this product and assure you of our continued support and assistance.
Once you have had an opportunity to assess the alternative strainer bag, if the product dose not meet your requirement, please do not hesitate to get in contact with our technical staff to arrange the return and full refund of the product.
Once again, please accept our apologies for this problem.
Kind Regards
Toby Harris
Director
Water Gardening Direct
Tel: 01778 341199
eMail: sales@watergardening-direct.com
Product reviews
This contraption causes more mess in the pond than it ever clears!!
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Trusted Customer
10 years ago
Date of purchase: 26/03/2014
Very good service
Product reviews
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Trusted Customer
10 years ago
Date of purchase: 22/03/2014
Initial score until I realised I had missing items
Water Gardening Direct
Water Gardening Direct
10 years ago
Thank you for taking the time to respond to our feedback request.
I would like to apologise for the problem you have experienced with your recent delivery. If you would like to contact our sales support team using the details below, we will be very happy to get this problem resolved.
Once again, please accept our apologies for this problem.
Kind Regards
Sales Support Team
Water Gardening Direct
Tel: 01778 341199
eMail: sales@watergardening-direct.com
Product reviews
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Trusted Customer
10 years ago
Date of purchase: 26/03/2014
Quick delivery and fantasic pump, crystal clear water
Product reviews
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Trusted Customer
10 years ago
Date of purchase: 25/03/2014
This product was excellent value and excellent workmanship
Product reviews
The product was in excellent condition and value for money
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Trusted Customer
10 years ago
Date of purchase: 26/03/2014
Excellent service. Tracking the order was spot on.
Product reviews
Easy to apply as above a bit early to tell.
Have put it in the pond too early to say if it will control the duck weed but up until now looks good.
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Trusted Customer
10 years ago
Date of purchase: 23/03/2014
Great advice prior to buying.
Product reviews
Excellent products, nearly half the price of the same products at World of Water.
Do you believe there's little to choose between mail order aquatic companies? Deal with us and we are sure you'll quickly notice a pleasant difference. Welcome to Water Gardening Direct!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Do you believe there's little to choose between mail order aquatic companies? Deal with us and we are sure you'll quickly notice a pleasant difference. Welcome to Water Gardening Direct!