The lid is not their best design and needs to be strengthened! Had two break already! Please still purchase bottle though as whole system works very well, it’s worth the expense. Just get company to s
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Dave Shanks
Water-to-Go
4 months ago
We are sorry to read your review. We have very few complaints about the strength or durability of the lid.
As with all brands, we constantly review and upgrade design and will continue to do so. If your daughter still have an issue, please let us know and we will gladly replace any faulty item.
Poor lid type as the hinge breaks too easily. I have another type of water-to-go bottle with a spout lid which has been around the world with me. The flip lid version broke after 2 days of use and I w
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Dave Shanks
Water-to-Go
5 months ago
We are sorry to hear that. We have sold 10s of thousands of the new click lid and have had almost zero issues. We will of course replace it free of charge
Really enjoy the products from water to go and was so happy to get a new lid and have my bottle back thanks a lot and if this goes public then I just hope that other people use these products as they'
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