Merchant Logo

Water-to-Go Reviews

Rated
Excellent

Water Filtration Systems - Safe Drinking Water, Wherever Life Takes You

Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

158

21

5

3

2

189

ratings over the past year

Displaying all 374 reviews
Trusted Customer
11 months ago
Date of purchase: 28/09/2023
Good product, good price when compared to others, and quick service
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 24/09/2023
Delivery was excellent.
0
Share
RS
Rupert Spicer-Short
11 months ago
Date of purchase: 17/09/2023
What Rupert Spicer-Short said about Water-to-Go:
Great - arrived promptly with clear, simple instructions.
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 15/09/2023
Took a while to despatch item
Merchant Logo
Dave Shanks
Water-to-Go
11 months ago
Dear Madam Apologies for the formality but you have opted to remain anonymous. We received your order on Friday 15th and it was dispatched the same day. We quote 48 hours service but Royal Mail does not count weekends. Your parcel was delivered on Wednesday 20th so 1 day later than anticipated. We are sorry for disappointing you. Had you advised that this was a rush order, our team would have done their utmost to deliver using a 'special service'.
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 19/09/2023
Very responsive and quick service once order was placed, appreciated the updates on delivery.
Product reviews

0
Share
CS
Carol Shaw
11 months ago
Date of purchase: 21/09/2023
What Carol Shaw said about Water-to-Go:
Excellent service, thank you.
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 20/09/2023
i required to change delivery address .rang the company ,spoke to suzy and she amended to details immediately.
Product reviews

0
Share
Trusted Customer
12 months ago
Date of purchase: 15/09/2023
great service water bottle just what i wanted , perfect size
0
Share
EW
Edmund Wood
12 months ago
Date of purchase: 07/09/2023
What Edmund Wood said about Water-to-Go:
Delivery was stated as 48 hours but in fact it took 5 days. I would strongly recommend that your delivery supplier to changed from Royal Mail, as in my experience they are very unreliable, as evidence
...
Read all
Merchant Logo
Dave Shanks
Water-to-Go
12 months ago
Dear Sir, You ordered at 19.25 on Thursday 7th Spetember. The package was sent on Friday 8th September via Royal Mail. Royal Mail do not deliver on a Sunday so their view would be that the 48 hours , covering working days, delivery would be Tuesday. Had you alerted us to your impending departure, we could have sent on a 24 hour priority service. We are sorry that the Royal Mail service did not meet your expectation as we have found it very dependable
Product reviews

0
Share
MH
Martin Holt
1 year ago
Date of purchase: 11/09/2023
What Martin Holt said about Water-to-Go:
Easy to order, quick delivery. Brilliant
Product reviews

0
Share
About Water-to-Go
Filter water bottles
Read all
The Old Workshops,, Stagenhoe Bottom Farm,, Hitchin, Hertfordshire, SG4 8JN, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Water-to-Go
Filter water bottles