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Water-to-Go Reviews

Rated
Excellent

Water Filtration Systems - Safe Drinking Water, Wherever Life Takes You

Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

159

21

5

3

2

190

ratings over the past year

Displaying all 374 reviews
Trusted Customer
1 year ago
Date of purchase: 07/03/2023
First class product and service
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Trusted Customer
1 year ago
Date of purchase: 05/03/2023
Looking forward to receiving my free items
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Trusted Customer
1 year ago
Date of purchase: 04/03/2023
Good quality. Prompt delivery. Very happy with the bottle. Will test the filter in India this summer!
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DB
Derek Bearhop
Edinburgh
1 year ago
Date of purchase: 28/02/2023
What Derek Bearhop said about Water-to-Go:
Good product, delivered promptly.. A satisfied customer
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Holly Wells
1 year ago
Date of purchase: 19/02/2023
What Holly Wells said about Water-to-Go:
This is maybe my 29th purchase from water to go! Both myself and my family use these bottles and we wouldn’t shop anywhere else. Great service, great products.
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Trusted Customer
1 year ago
Date of purchase: 17/12/2022
Great bottle, although haven’t been brave enough to use water from a stream/waterfall…. Only thing I’d say is, getting a good guzzle can be tricky because it sort of dribbles out.
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Dave Shanks
Water-to-Go
1 year ago
Hi , your flow rate should enable you to empty the bottle within a minute. It may be that the filter isnt fully activated. Try to leave the filter standing in water for at least 15 minutes, completely submerged and that ought to do the trick.
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DH
Drew Hayes
1 year ago
Date of purchase: 15/02/2023
What Drew Hayes said about Water-to-Go:
Promo code selected for free filter. It did not come. Email sent. No reply received Nozzle too small and flow very slow. Not impressed
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Dave Shanks
Water-to-Go
1 year ago
Hi Drew, We have checked your order. The offer of a free filter is an introductory offer on the 60 cls active. You ordered the 75 cls active, which does not have that offer unfortunately. If the flow is slow, it sounds as if the filter has not been activated. Please just let it soak on water for 15 minutes and that will resolve the issue. We have never had any comments that the nozzle is too shory since we launched the new lid 4 years ago.
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Trusted Customer
1 year ago
Date of purchase: 14/02/2023
The bottles were dispatched within a day. Update emails to say they were on their way. Packaging was good, not too much extraneous stuff.
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LD
Linda Downes
1 year ago
Date of purchase: 13/02/2023
What Linda Downes said about Water-to-Go:
Website was easy to navigate. Explanations of products were sound. Next day delivery with good packaging. (not over the top).
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Trusted Customer
1 year ago
Date of purchase: 18/02/2023
Offered free filter but didn’t receive it No reply from their customer service either - I’m sure the bottle is good but customer service needs improving.
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Dave Shanks
Water-to-Go
1 year ago
Dear Sir, I have just checked our customer services and our general emails and can find no trace of your contact, sorry. I have checked your order, Marc and you ordered a 75 cls black active bottle. The offer for the free filter is an introductory offer on the 60 cls active bottle, and NOT the bottle you selected, sorry. Water to Go
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About Water-to-Go
Filter water bottles
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The Old Workshops,, Stagenhoe Bottom Farm,, Hitchin, Hertfordshire, SG4 8JN, United Kingdom
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About Water-to-Go
Filter water bottles