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White Horse Energy Reviews | Customer Service Reviews for https://www.feefo.com/reviews/white-horse-energy | Feefo

Displaying all 16,964 reviews

Trusted Customer

4 months ago

Date of purchase: 18/05/2024

Product reviews

Trusted Customer

4 months ago

Date of purchase: 18/05/2024

Product reviews

Trusted Customer

4 months ago

Date of purchase: 07/05/2024

Good communication. Easy to order although "one time password" was rather confusing as we have never seen this requirement other than when dealing with banks.

Karen

White Horse Energy

4 months ago

Thank you for your feedback! We're thrilled to hear that you had a positive experience with our service. Your comments about our communication and ordering process mean a lot to us

Product reviews

We had a different driver to usual for this delivery but as with the previous delivery driver he was most friendly and helpful despite having to cope with temporary road works in front of the house on

...

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Delivery : Exceptional

Karen

White Horse Energy

4 months ago

Thank you for your feedback! We're glad to hear that our driver was friendly and helpful, even with the added challenge of the temporary road works. It's also great to know that you are satisfied with the quality of the pellets. We appreciate your continued trust in our service and look forward to delivering to you again soon!

Trusted Customer

4 months ago

Date of purchase: 17/05/2024

Easy to order with slick efficient delivery…

Karen

White Horse Energy

4 months ago

Thank you for your feedback! We're delighted to hear that you found our service quick and efficient, and that the ordering and delivery processes were smooth. Your satisfaction is our priority, and we look forward to serving you again in the future!

Victoria Price

4 months ago

Date of purchase: 14/05/2024

What Victoria Price said about White Horse Energy:

No hassle great product and delivery

Karen

White Horse Energy

4 months ago

Thank you for your kind words! We're thrilled to hear that you’re happy with our product, delivery, and pricing. Providing a hassle-free experience is what we aim for. We appreciate your support and look forward to serving you again!

Product reviews

Laura Budden

4 months ago

Date of purchase: 16/05/2024

What Laura Budden said about White Horse Energy:

Great service and good communication.

Karen

White Horse Energy

4 months ago

Thank you for choosing White Horse Energy! We're thrilled to hear that you had a great experience with our service and found our communication effective. Your satisfaction is our priority, and we're committed to providing excellent service at every step.

Product reviews

Michael onions

Taunton

4 months ago

Date of purchase: 13/05/2024

What Michael onions said about White Horse Energy:

Prompt always in the loop only slight problem six bags damaged so spilt pellets white horse replyed very quickly to the slight damage to a few bags with a credit great customer care and exelant commun

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Karen

White Horse Energy

4 months ago

Thank you for your feedback! We're glad to hear that you had a great experience overall. We apologize for the inconvenience caused by the damaged bags and the spilt pellets. Your satisfaction is important to us, and we'll take steps to address this issue with you asap.

Michael onions

4 months ago

Thanks for the prompt reply look forward to hearing from you yours Michael

Product reviews

Prompt service always kept in the loop one slight problem six bags minor damage so pellets spilled white horse got back to me very promptly and sorted out slightly damaged bags by a credit note exleen

...

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Karen

White Horse Energy

4 months ago

Thank you for your feedback! We're delighted to hear that you've experienced prompt service and that you were kept informed throughout the process. Ensuring clear communication and timely updates is important to us, and we're glad that we could meet your expectations in this regard.

Michael onions

4 months ago

Was great

Trusted Customer

4 months ago

Date of purchase: 10/05/2024

Product reviews

Trusted Customer

4 months ago

Date of purchase: 07/05/2024

Good

Karen

White Horse Energy

4 months ago

Thank you for your feedback! We're glad to hear that your experience was easy and smooth

Product reviews

Trusted Customer

4 months ago

Date of purchase: 13/05/2024

Brilliant efficient and nice people.

Karen

White Horse Energy

4 months ago

Thank you so much for your 5 star review! We're thrilled to hear that you had a brilliant experience dealing with us. Providing efficient service with a friendly touch is what we strive for, and we're delighted that we could meet your expectations.

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About White Horse Energy

White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.

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01285402000

Globe House, Love Lane, Love Lane Industrial Estate, Cirencester, Gloucestershire, GL7 1YG, United Kingdom

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White Horse Energy Reviews

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