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White Horse Energy Reviews

Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

422

57

32

14

18

543

ratings over the past year

Displaying all 16,964 reviews
CJ
Chris Jones
Newcastle Emlyn
4 months ago
Date of purchase: 10/05/2024
What Chris Jones said about White Horse Energy:
Prompt and effecient
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Karen
White Horse Energy
4 months ago
Thank you for your positive feedback! We're delighted to hear that you found our service prompt and efficient. Your 5-star rating means a lot to us, and we're committed to maintaining this level of service for all our customers.
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Trusted Customer
4 months ago
Date of purchase: 10/05/2024
Easy on line ordering and quick dispatch times.
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Karen
White Horse Energy
4 months ago
We're delighted to hear that you love White Horse Energy! Making the ordering process easy and ensuring quick dispatch times are top priorities for us, so it's fantastic to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're committed to providing you with excellent service every step of the way.
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Trusted Customer
4 months ago
Date of purchase: 10/05/2024
Easy to use website and ordering system.
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Karen
White Horse Energy
4 months ago
Thank you for your 5-star review! We're thrilled to hear that you found our website and ordering system easy to use. Providing a seamless online experience is important to us, and we're glad we could make the process convenient for you
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JB
John Boardman
4 months ago
Date of purchase: 10/05/2024
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Trusted Customer
4 months ago
Date of purchase: 09/05/2024
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Trusted Customer
4 months ago
Date of purchase: 29/04/2024
always excellent service!
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Karen
White Horse Energy
4 months ago
Thank you so much for your kind words! It's always a pleasure to hear from satisfied customers like yourself. Providing excellent service is our top priority, and we're thrilled that we've consistently met your expectations
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JP
Jenny Peters
Bodedern, Anglesey
4 months ago
Date of purchase: 08/05/2024
What Jenny Peters said about White Horse Energy:
Quick and efficient
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Karen
White Horse Energy
4 months ago
Thank you for taking the time to leave a review of our wood pellets. We're delighted to hear that you found our service quick and efficient. Providing prompt and efficient service is a top priority for us, and we're thrilled that we could meet your expectations in this regard.
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Trusted Customer
4 months ago
Date of purchase: 07/05/2024
A quick efficient service. The pallet was unsafely leaning by the time it arrived. This rendered it unsafe unloading it. This is not the first time. This needs to be addressed preferably by taping the
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Karen
White Horse Energy
4 months ago
Thank you for sharing your feedback with us regarding your recent order. We're pleased to hear that you found the product to be good and that our service was quick and efficient. your feedback.
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FW
felicity watson
Glasgow
4 months ago
Date of purchase: 29/04/2024
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RC
Rupert Crowther
4 months ago
Date of purchase: 29/04/2024
What Rupert Crowther said about White Horse Energy:
Good customer service and delivery. However they occasionally run out of all pellets (so order in advance, or risk running out!), and I wouldn’t risk their unbranded (non certified) pellets in an auto
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Karen
White Horse Energy
4 months ago
Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our customer service and delivery to be of a good standard. Your satisfaction is important to us, and we're committed to providing a positive experience for all our customers. We appreciate your valuable input regarding the occasional shortage of pellets and we strive to ensure supply and demand is managed effectively. Ensuring that our customers are informed about the availability of our products is a top priority for us. We understand the importance of having access to timely information, especially when it comes to essential items like pellets. To provide you with accurate and up-to-date information on our pellet stock levels, we regularly update our website with the latest inventory status. However, if you have any specific questions or concerns regarding stock availability or if you require further assistance, please feel free to contact our customer service team directly. We are here to assist you and provide any additional information you may need Your feedback helps us identify areas for improvement and ensures that we continue to meet the needs of our customers effectively.
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About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
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Globe House, Love Lane, Love Lane Industrial Estate, Cirencester, Gloucestershire, GL7 1YG, United Kingdom
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About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.