White Horse Energy Reviews

Thank you for your feedback regarding our kiln dried oak! We're delighted to hear that you find it to be good value.

Thank you for taking the time to share your feedback with us. We're glad to hear that the wood you received is burning well and that it was delivered on time.

Thank you for sharing your feedback with us! We're thrilled to hear that you're pleased with our unbranded pellets and that you had a positive experience with our delivery service. Ensuring the quality of our products and providing reliable delivery services are top priorities for us, and we're delighted that we could meet your expectations in both aspects.

Thank you for your feedback, we will be in touch soon.

Good afternoon Dave, Thank you for your feedback regarding your Kiln Dried Ash crate order. Ensuring accuracy and transparency is paramount to us, and we appreciate the opportunity to address any questions or concerns you may have. Rest assured, we're committed to providing you with clear and precise information regarding your order.

Thank you for sharing your positive experience with us. We're thrilled to hear that you found our customer service polite and helpful, and that the delivery was fast and met your expectations. Ensuring a seamless and satisfactory experience for our customers is our priority, and we're delighted that we could provide you with excellent service from start to finish. We appreciate your kind words about our delivery driver.

I want to extend my sincere apologies for the inconvenience and frustration you experienced with your recent delivery. Your feedback is incredibly important to us, and we deeply regret any inconvenience caused. It is unacceptable that your order was delivered to the wrong address, resulting in additional stress and inconvenience for you. We are actively reviewing this delivery and addressing the delivery depot accordingly. Regarding your attempts to discuss this matter with us, I apologize for any difficulty you encountered in reaching us. We understand the importance of open communication, and we are committed to addressing your concerns promptly. Please rest assured that we are taking steps to improve our responsiveness and customer support processes.