Good morning, At White Horse Energy we strive to provide excellent service to all our customers, whether it's in person, online, or over the phone. We understand that effective communication is key to ensuring customer satisfaction, and we are delighted that our phone service met your expectations. First and foremost, I want to extend my sincerest apologies for any inconvenience or frustration caused by the behaviour of the delivery driver. It is never our intention for our customers to feel dissatisfied or uncomfortable during any interaction with our team members.
Please know that we take customer feedback very seriously, and we are addressing this matter with the utmost urgency. Rest assured, we are taking steps to ensure that similar incidents do not occur in the future.