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White Horse Energy Reviews

https://www.whitehorseenergy.co.uk/
Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

415

55

32

13

18

533

ratings over the past year

Displaying all 16,964 reviews
RL
Rhys Llewellyn
5 months ago
Date of purchase: 30/03/2024
What Rhys Llewellyn said about White Horse Energy:
Delivery fast and friendly. V good product
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Emma
White Horse Energy
5 months ago
We are pleased to hear you had a positive experience from our delivery partner! Thank you for the feedback.
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Paul Puddicombe
5 months ago
Date of purchase: 30/03/2024
What Paul Puddicombe said about White Horse Energy:
Ordering and delivery was on consecutive days! The paper bags holding the logs were much easier to move and stack than loose logs.
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Emma
White Horse Energy
5 months ago
Thank you for your feedback. We are thrilled you received your order quickly and you found the paper bags easier to move.
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CW
carol williams
5 months ago
Date of purchase: 28/03/2024
What carol williams said about White Horse Energy:
Great product, excellent service and we keep comming back
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Emma
White Horse Energy
5 months ago
Thank you for your feedback. We are delighted that you are happy with the service you received!
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Trusted Customer
8 months ago
Date of purchase: 31/08/2023
I have had two deliveries from White horse energy neither delivery arrived on day stated meaning I had to wait in for two days per delivery instead of one day, and both deliveries arrived on broken pa
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Trusted Customer
9 months ago
Date of purchase: 02/10/2023
Fast service
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KS
Ken Stratford
11 months ago
Date of purchase: 05/10/2023
What Ken Stratford said about White Horse Energy:
Very quick service and excellent product
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Chloe
White Horse Energy
11 months ago
Thank you for your feedback! We strive in ensuring our customers receive first class service and high quality products. We look forward to serving you again in the future.
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Trusted Customer
11 months ago
Date of purchase: 01/10/2023
It took three weeks for the order to delivered. So slow. They dispatched the order, then assume that the logistics company will deliver it, without any further checks down the line. Then left me to ch
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Chloe
White Horse Energy
11 months ago
Thank you for your feedback! We are so sorry for the delayed delivery. One of our colleagues will be in contact to investigate this further. We will pass all this information on to our delivery partner to ensure this does not happen again. We hope we can serve you again in the future.
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andrew uttley
11 months ago
Date of purchase: 09/10/2023
What andrew uttley said about White Horse Energy:
Pellets burn well, I've had them before but what was really good was the change of delivery company. There were only 2 split bags as opposed to at least 12. They arrived within a few days of ordering
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Chloe
White Horse Energy
11 months ago
Thank you for your feedback! its great to hear such high improvements. We strive in ensuring out customers receive a first class service and great quality products. We look forward to serving you again in the future.
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EW
Erik Williams
Macclesfield
11 months ago
Date of purchase: 05/10/2023
What Erik Williams said about White Horse Energy:
Excellent and speedy service. Good quality logs which burn well. Would highly recommend White horse to anybody who owns a log burner.
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Chloe
White Horse Energy
11 months ago
Thank you for your feedback! We strive in ensuring our customers receive first class service and high quality products. We look forward to serving you again in the future.
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PB
Philip Brinklow
11 months ago
Date of purchase: 28/09/2023
What Philip Brinklow said about White Horse Energy:
Good service, and deliverd on time.I have used them many times now and they have always deliverd a great product.
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Chloe
White Horse Energy
11 months ago
Thank you for your feedback! We strive in ensuring that our customers receive a first class service and high quality products. We look forward to serving you again in the future.
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About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
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01285402000
Globe House, Love Lane, Love Lane Industrial Estate, Cirencester, Gloucestershire, GL7 1YG, United Kingdom
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About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.